- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Connect your SanDisk Sansa M230 to your computer again. Ignore the format message and go to My computer icon on your computer, right click on the drive (E:or F: or G: etc) representing your SanDisk Sansa M230, scroll to format allow it format from there.
If it still refuses to format, you can the reset the SanDisk Sansa M230and try again.
In case you don't know how to reset your SanDisk Sansa M230, read the info on the below link on how to reset your SanDisk Sansa M23;
If you plug your mp3 player into your computer, and it shows up in 'My Computer' - try to follow these steps.
1 Right click on your mp3 player in my computer. 2 Click on Format... 3 From FIle system menu select FAT32 4 Tick the box that says Quick Format 5 Push Start 6 wait until this process completes. 7 Safely eject the device. (http://support.microsoft.com/kb/165721) 8 Your mp3 player should now work. If it does not try to repeat the process except this time do not tick the box that says Quick Format.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.
It sounds like there is a problem with the firmware...call sandisk and have them do a firmware upgrade on the device...once you do that it should fix the problems you are having right now...firstname.lastname@example.org
How did you transfer the music?
If they are not viewable on the device, you might try updating the firmware.
Otherwise, I would format the device and drag and drop the files manually thru My Computer.
* format - right click on the device in My Computer, and select format
Your M230 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware.
Try this: Manually switch the player to MSC mode and format through "Disk Management".
Here are the steps:
Locate the "Hold" switch on the side of the M230 and enable it (you should see an "orange-colored" surface when it's enabled)
Plug the M230 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive"
Open "Computer Management" by right-clicking on the "My Computer" icon, then selecting "Manage"
Your "Computer Management" window should be divided into 2 panes. On the left pane, click on "Disk Management"
On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M230. The lower section also contains the drive # pertaining to your M230. Right-click on either drive letters pertaining to the M230 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked.
In general, Disk Management is more the effective tool for formatting your M230 and assuming the format processing completed without any errors, proceed to updating the firmware of your player.
Use this link to download the Sansa Firmware updater:
Save this file to your Desktop and run it while your M230 is still plugged in to your PC. Follow the on-screen prompts.
"Safely remove" your M230 from your PC and -- with a fresh battery -- power on your player. It should boot up normally.
I hope this works. The M230 is a great player