Question about HP Photosmart M425 Digital Camera

3 Answers

Wrong format on HP M425

I have an HP M425 digital camera with a 1GB San Disk. Took a lot of pictures and it just simply conked out.WWhen turned on it says "Card has Wrong Format....Press OK to format card". When I do in fact press OK, it says "Unable to Format"...Help!!!

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  • Anonymous Feb 10, 2008

    Same problem as do I retrieve pictures taken.

  • Anonymous Feb 11, 2008

    Same to recover and usually, how much

  • amandangel Feb 23, 2008

    i have photos on the scandisk 1.0 gb card and my camera is saying cannot format? i press ok to format and it wont do anything. how is this fixed?

  • margaret shuttleworth Mar 26, 2008

    when i turn camera on it says wrong format press ok when i do that it says unable to format

  • Anonymous Apr 10, 2008

    and me

  • joshbenden Apr 10, 2008

    Same problem as above for me to

  • TexasTrouble May 18, 2008

    Same here!!!

    Anybody got any ideas?!

  • Anonymous Jun 01, 2008

    memory card just saying wont format

  • Anonymous Jun 04, 2008

    I'm having a lot of difficulties when I have a lot of picture taken and then I got stock when trying to save one by one or in a small group of them either into my desktop, or in my documents. One day I could and then I couldn't send it as an attachment in one E-mail.

  • Anonymous Jun 11, 2008

    Same exact issue

  • Halient Jul 23, 2008

    I have bought a new card and it didnt help

  • Anonymous Nov 16, 2008

    took lots of pictures - downloaded to my computer - would not download all and then when I put the card back in to the camera it read "format card - Unable to format" assuming it was the card I purchased a new card and it says the same thing - Format....unable...

    I think it is the camera not the cards.

  • joannlerma Mar 03, 2009

    when i turned it on it reads card has wrong format,then it says, press ok to format card,i then press ok but is unable to format

  • trebmarge Mar 04, 2009

    my camera is always asking to format the memory card. ut when i'm formating the card it doesn't work.what i need to do?

  • Anonymous Apr 12, 2009

    Exact same issue

  • Anonymous May 22, 2009

    i have same problem


3 Answers

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Just fixed this problem on a M525 camera (same physical construction).

Do a search with M525 and format.

Posted on Oct 10, 2008

  • s_macuch Oct 10, 2008

    I just had the same problem - all I did was remove an SD card (that had been in
    the camera over a year with no problems) - and put it back in. Then when I turned
    the camera on, a red screen appeared "Card had wrong format - press OK to format".

    When I pressed 'OK' it said "Unable to format".

    I tested the card in an external reader, and all the pictures were there.
    I could offload them, and format the card just fine.

    What I found by peering down in the battery compartment with the card plugged
    in, was that one of the gold contacts that that touches the pads on the card
    seemed to protrude a little further out than the others, and looked just ever so
    slightly twisted, as well. After removing the card, and looking down inside with
    a very bright light, it appeared that contact finger had been bent over a bit when
    I had reinserted the card. I used a fine metal dental tool with a tiny crook (less
    than 1/16 inch) on the end to pull up on the contact from the center of where
    it appeared bent, and sure enough, it straightened up to around a tenth of
    an inch longer than it had been in its bent condition.
    I reinserted the card carefully, observing all the time that the contact in question
    was sliding up the side of the card with the pads on them, and not getting folded
    under the leading edge of the card as I put it in.

    Problem gone!


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The HP site states that the M425 Camera was tested with SD cards from 16MB to 256MB. You need a High Speed SD memory card for anything beyond 256MB.

Posted on May 31, 2008

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HP Photosmart lens error M425-14 7of80

Posted on Jun 30, 2009

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1 Answer

My HP Photosmart M425 camera turned itself on somehow and decided to run a diagnostic. Now, I have no clue what buttons got accidentally pushed, only that when the diagnostic was finished all our pictures...

i think you should put your sd card in your computer and then try to locate the pictures on the sd card,
if you can't locate the pictures on the sd card then i am afraid you will have to retake the pictures

May 28, 2011 | HP Photosmart M425 Digital Camera

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When you turn camera on or try to take picture it says card locked

The memory card in the camera has been locked. if you remove the memory card, you will see a small tab on the card and it is likely switched to the "lock" position. This can happen easily by accident if you are handling the card. Simply slide the switch on the memory card away from the lock position and you should be back in business.

Apr 17, 2011 | HP Photosmart M425 Digital Camera

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HP Photosmart M425 card has wrong format press ok to format card unable to format

You could try formatting it in My Computer on PC by right clicking on its icon to bring down the option, then format again in the camera to ensure compatibility

Dec 15, 2010 | HP Photosmart M415 Digital Camera

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HP Photosmart M425, "Card Lock" message, camera

Take the memory card out of your camera. SD cards have a slide switch along one edge. The position farthest from the contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card. If the switch is already in the proper position, slide it fully the other way and then back again.

Nov 05, 2010 | HP Photosmart M425 Digital Camera

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What kind of san disk card does an hp photosmart e317 take?

The E317 uses MMC and SD cards, from SanDisk or any other maker. The manual recommends SD cards, as they are faster than MMC cards. The manual also states that only cards up to 1GB in size are supported.

Apr 15, 2010 | HP Photosmart E317 Digital Camera

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New 4GB SanDisk card won't format in my Hp M425 digital camera!


First be aware that a 4GB card may well exceed the capability of this camera as older cameras have a max capacity of 2GB because of the filing system that is used which is known as FAT.

A 4GB card is FAT32 and this causes problems because older cameras cannot recognize that system.

However please have a look at my FixYa Tip on the subject which gives a complete breakdown on the issue.

In some cases you can format a card with your PC and it may work with the camera.

Thanks for using FixYa.

Jan 01, 2010 | HP Photosmart M425 Digital Camera

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Help with camera?

Do you have a pc with an SD card reader on it? If you do, you can insert the card into that slot and it will act as a removeable drive. You can find it in My Computer under removeable drives.
When you connect the camera to the pc, it will become a removeable drive. Just transfer from one drive to the other.

Let me know if I can be of anymore help, and thanks for coming to FixYa. If you would, rate my solution a fixya.


Jan 27, 2009 | HP Photosmart M425 Digital Camera

2 Answers

Unable to format

I suppose the easy answer is to re-format the card in another device. I had a problem with HP M425 that although the card was only half full, the camera would complain that it was unable to save, and then lock up. Removing the battery reset the camera problem. Transferring all the pictures on to a PC then reformatting the card in the PC cured card part. If you don't have a PC with a reader of some kind to do this, you could try another camera (not HP?) or indeed some mobile phones to reformat the card.

Nov 04, 2008 | HP Photosmart M425 Digital Camera

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