Question about HTC PPC-6800 Smartphone

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Htc 6800 freezes and needs restart every day

Is there something wrong with my phone? Everyday it locks up and I have to restart it. Do I re-load the software? How do I fix this?

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  • Tammy Taylor Feb 18, 2008

    my phone freezes when I try to remove a sync relationship. It freezes during text messaging and every once in awhile it will freeze while the phone is ringing.

  • CyberEdge Mar 21, 2008

    My phone freezes several times a day. the screen display seems to melt, usually from the bottom up, often in a series of multi-colored lines. if this were a desktop PC, i'd sy it had a display driver conflict. I have upgraded to the latest ROM image -- no diff. very frustrating, and i'm ready to take the 2-month-old machine back.

    only thing i can do is reset -- and it often takes several resets before it recovers.

  • Anonymous Jun 18, 2008

    having the same problem. alltel provided the software to fix problem supposedly. I attempted to install software but was too confusing to continue. Problem is a pain in the ****.

  • Anonymous Jan 28, 2009

    i just recently bought this phone. its not even a month old yet, and all i have had is problems with it,

    right now it is on but completly frozen at the bell flash screen. it wont even move onto the windows mobile screen. it has been doing this for hours and im not sure what to do, ive taken out the battery numerous times because it wont respond to the power button. honestly all this phone has caused me since the first day is problems i seriously regret paying so much for such a dissapointing phone. does anyone have any idea how to fix the problem with my phone? before i resort to taking it into bell



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Download the new ROM version from HTC that should help. Help with my problems.

Posted on Mar 25, 2008

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Who is your SP? Is it freezing during voice calls? There is a software update available on utstarcoms webstite in reference to your device freezing during voice calls.

Posted on Feb 10, 2008


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2 Answers

Hello my htc 6800 will not connect to the wifi i think there may be a virus in it

ya there mwy be a virus and the virus may be deleted the driver for the wifi. you have to reprogram your phone.

you will get the necessory data from

Apr 05, 2010 | HTC PPC-6800 Smartphone

1 Answer

My phone is completly messed up

I would try taking out the battery and resetting it that way.

IF that does not clear things up, you will probably need someone to reflash the OS with a fresh version. I assume it runs Windows Mobile 6.0?

Paul R.
the GEEKsters

Jul 26, 2009 | HTC PPC-6800 Smartphone

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Phone won't turn on anymore.

no in order to restart your phone it has to be on andyou have 2 go 2 your settings

Jul 19, 2009 | HTC PPC-6800 Smartphone

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My htc 6800 contnues to freeze up

i would suggest a master reset, hold both soft keys and then hold reset button on bottom by memory card,

Jun 25, 2009 | HTC PCMICROSTORE Brand Mogul XV6800...

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Unlocking the screen on 6800 mogul, with cracked screen

Remember that the * key is a 2nd function and you must press the blue or shift key and then the * key. i ahd the same problem for 2 days but persistance did it!

Mar 19, 2009 | HTC PPC-6800 Smartphone

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Htc mogul 6800

PPCKitchen will help you build a complete Operating System, you can base it on verizon there, many precautions need to be taken to Flash a phone with a different rom, i suggest


Nov 17, 2008 | HTC PPC-6800 Smartphone

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Alltel htc6800

**** junk junk ****,

Oct 13, 2008 | HTC PPC-6800 Smartphone

2 Answers

I locked myself out of my phone.

I had the same problem, and my solution, was to simply take the battery out and restart from scratch. The other solution I have would be to seek professional help from the local phone dealership that sold you the phone and see if one of their tech guys can help you out by at least rebooting the phone. And if all else fails, remember, that the HTC PPC 6800 (aka Mogul, Titan) can be plugged into your pc, and if you're feeling lucky, you can reboot it yourself. Good Luck.

Aug 23, 2008 | HTC PPC-6800 Smartphone

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Htc mogul keeps freezing

These days they arent making the moguls anymore, and many of them have been reported as having problems. With that said, i was able to bring my phone in to a service store and they were able to order a new one for me free, but since they arent making moguls, they'll actually give you a TOUCH PRO!! much better phone in my opinion. They asked me if i had insurance, i do, but i hope that doesnt affect any of you. moguls ****...=(

Jun 07, 2008 | HTC PPC-6800 Smartphone

1 Answer

Old version of ROM

Looks to me like it's the verizon 6800. Go to and follow to the 6800 and download the software by phone and carrier. There is no software for any of the phones on the standard HTC site and the 6800 is not listed on it.

Jun 05, 2008 | HTC PPC-6800 Smartphone

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