Targus AMW25 Mouse Only goes Lower Left to Upper Right! HELP!
I just bought a targus AMW25 Stow-n-Go optical mouse for my Gateway Laptop which is running Windows Vista Home Edition 2006.
I installed the driver from the targus website and then plugged it in. As usual, Vista didn't recognize the mouse and said please insert the disk that came with it. Since I had already installed the software, I asked the computer to search the harddrive for the driver. I figured it would be in there since I installed the program that Targus asked me to.
It pulled up a Microsoft HID driver for the mouse and the little light turned on the USB transmiter and I thought GREAT I am in business.
Only thing is that the mouse only moves diagonally from the lower left to the upper right. I have to be honest... it's pissing me off.
The package says it's Windows Vista certified to work. Their data base said that the HID device driver was what I need to have it pull up. It did.
I looked at all the setting and it still won't do anything but a diaganal movement. I've put it on white paper flat surfaces, black, you name it.
What am I doing wrong here? Is the mouse damaged? Or is there a setting or tweak that I need to do?
Please let me know. I have all of my windows updates current.
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First thing you need to do is to know that the USB ports of your laptop is really working. Insert another usb devices or storage such a flash disk. If the flash disk being inserted is not recognized by the system then the usb port you had inserted is malfunctioning or it is defective. But if the other usb devices like the flash disk is working then your new bought mouse is defective. Try to plug the usb mouse to the other ports available in your laptop.
What is the OS of your computer? This Targus mouse would work with Win 98, Win 2000 and Win XP. Vista was not mentioned. And if you are running Windows Vista for you laptop, then that could be the reason why it was not recognized by the computer.
Is this the wireless optical mouse? If yes, you need to follow the steps below to isolate the problem:
1. Connect the USB receiver into different USB ports of the computer. 2. Replace the batteries with the fresh ones. 3. Try connecting the mouse into different computer to see if you've got a defective mouse.
If you've tried everything and got the same problem, you may need to refer to the manufacturer, because I'm not sure if this mouse is a Plug-n-Play device or if it needs a driver.
There might be a connect button on the mouse and the USB dongle that might work. Push one with the tip of a pencil, then the other. If that doesn't work, try it the other way (pushing connect on the mouse first).
Assuming thqat you installed the CD sodtwaree program, try the following:
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it to
Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud
Click Here to download the User's Manual. It may just be going into sleep mode.
The Targus Wireless Optical Notebook Mouse features an ergonomic design
with built-in power management allowing for travel or everyday desktop
use. The physical on/off switch, combined with a touch sensor for sleep
mode, enable optimized power management capabilities. The thumb-size
USB receiver with 90-degree swivel provides flexibility in limited
workspace. The mouse features sensitive optical technology for
increased accuracy and ease of use.