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ATAPI DVD A DH16A1L not reading blank dvd's

Hi,
I re-installed my cd/dvd drive after the DMA turned off. The DMA is back on but now the drive will not recognise blank dvd's (+R or -R). The drive will play dvd movies but when i put in a blank dvd it recognises it as a blank cd on the cd drive (not dvd drive). I have checked the cables in the drive and they are plugged in fine. I have also removed all my burning software and tried to delete the upper and lower filters but their are none there ( I followed the instructions from the HP Compaq website). Any ideas how to fix this??
Thanks

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  • Seanwho Feb 10, 2008

    Hi,

    I am pretty sure this is a problem with the OS and inccorect driver. I have checked the driver and it is for a CD drive (off microsoft website), I have found firmware for my drive on the HP website but it is for Vista ( I backgraded my Vista to XP Pro with SP2), so far I can't find a driver anywhere (it exists because I had it before). I have uninstalled the drivers and reset allowing windows to find the device again and re-install the driver. Windows finds the ATAPI DVD A DH16A1L then finds CD-ROM drive and installs the driver for CD-ROM drive (not DVD drive). The drive plays DVD movies but recognises data DVD or blank dvd discs as CD's. The device manager shows the drive as ATAPI DVD A DH16A1L so I am sure if I find the right DVD driver the problem should be fixed. Any ideas where I can find the driver or recover the old one (tried rolling back the driver but it's not there).

    Thanks

  • BintangBuzz Mar 21, 2008

    I have the same problem, I have 3 DVD'RW's doing the same thing. The not reading the blank DVD started after I crashed this computer. When I reloaded the system XP will only load CD divers and not DVD drivers. This was an external DVD'RW Lite-on



    Then a month back I loaded a DVD decrypter on the other computer and some other software on the computer and bang no more blank dvds reading in that machine to. I have even replaced the CD-RW with a second DVD-rw and we have the same problem. They are both LG.



    So far I have reformated 1 computer (with the external DVD) but I have not regained the drive.



    I also have lost all USB 2.0 capabilities which are not fixed by the XP update

  • L2THE-Y Mar 30, 2008

    Exactly the same problem. New PC, used the dvd burner once, on playback on dvd player the dvd skips and pauses. Tried to burn another copy at a slower burn rate and dvd drive refuses to read blank dvd, says it is a blank cd. Have tried to find drivers for the dvd drive for XP but to no avail. Any ideas guys?

  • TrevorT2 Apr 01, 2008

    I have a fairly new HP with the same ATAPI DVD problem. I kept Vista Home Premium installed, and was using the dvd burner and it was working fine for months until I tried to burn a CD-R with it for Music on 3/18/2008. Now it will not read any DVDs with Roxio Easy Media Creator, or free InfraRecorder. There are no errors in the device manager, but it doesn't detect any DVDs or CDs in the drive now.

    I have rebooted, uninstalled the DVD drive in device manager and reinstalled it using the existing driver. I will try finding a new driver when I get home. Not sure if any automatic updates changed things, or the fact that my free CA antivirus program from Time Warner seems to have an old signature file has anything to do with the change.

  • Anonymous May 15, 2008

    Identical problem, was working fine until I burned my first music CD through Nero. PC (HP) is barely a week old.

  • inferno_10 Oct 27, 2008

    my firmware / drivers need updated i think



  • wilday Mar 06, 2009

    The pc doesn't recohnize the DVD deck. It opens and closes but in device manager there is the yellow question mark. I also get an error 39.

  • Anonymous Apr 02, 2009

    +1

    Also downgraded from Vista to XP, also have same ATAPI DH16A1L driver.

    All looks good but if there is a DVD in the drive XP will not copy files to the drive in order to burn them. if they are copied frist and then the DVD inserted it won't open the drive window. Works fine to read DVD or write CD.

  • Anonymous Apr 13, 2009

    I've been in need of the driver for this d*mn thing since i backgraded to xp home sp2. Apparently there's no driver software/firmware available for xp, only for vista. Although, I'll be glad to be proven wrong on this one. Please, someone, I'm begging you. Prove me wrong! (Really! It's a pain in the *ss when you can't write on blank dvds!)

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This is a firmware issue that I am also having the same problem with. The only real solution is to purchase a new drive temporarily, since the DH16A1L firmware update is precariously a "Vista Only" update. If you have XP or Windows 7, you are SOL, thanks to the lovely folks at HP.

This was my business' last purchase of any HP hardware, we have had enough of the fried laptop mobos and issues as such. I hope everyone follows suit

Posted on Apr 01, 2010

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My suggestion are these:

  • Re-install the drivers WITHOUT the burning software installed. Get the latest drivers from the HP website. Make sure that you first go into the Device Manager and uninstall the current driver before reinstall.
  • Make sure that you enable the drive to be used by all users.
  • Login to the user you want to. Insert a blank DVD, and see if it works. If it doesn't then continue the instructions.
  • Check to make sure the disk drive letter does not interfere with another program or drive (such as a virtual drive on the standard user's account)
Good Luck.

Posted on Feb 10, 2008

  • Nolan Blew
    Nolan Blew Feb 10, 2008

    Quick Question; When you backgraded Vista to XP, did you re-format your hard drive? If you didn't there are most likely problems with vista drivers colliding with XP drivers, even though vista is gone. If you didn't reformat your hard drive, now would be a good time to do it. Just make sure you back up all your important files (NOT drivers).



    However, if you did reformat, then I'm gussing when windows found the driver, it found the wrong one and installed it. Here is a link to google to search for driver software: http://www.google.com/search?hl=en&s...



    The last thing I can think of is it being your XP driver burning software. I had this problem yesterday. Try searching for a free DVD burner software online (not the one that came with the DVD drive). See if that will work.

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