I have a FreeAgent Go 1.5 TB external HD, it has worked fine until about 5 days ago my computer froze and when I restarted the computer it shows the hard drive is there, but will not let me access the drive at all, it will not show up in "My Computer" and the Seagate Manager says its suddenly a 4Gb drive instead of a 1.5Tb. I am running a Compaq Presario CQ60 laptop with 3Gb RAM and a Pentium 4 Dual Core 2.00Ghz with Windows Vista Home Premium.
Well to start sometimes when a computer crashes or
freezes the HDD image that is stored on the unit will
be wiped clean since it uses the RAM to store that image , so it may need to have its software reinstalled
also check to see if the HDD is at its limit of storage
run a check using Belarc Advisory which you can download from Google make sure to say yes for the Belarc updates , you will be amazed on how much info the Belarc utility will uncover , and remember to list your OS your OS bit amount for future help .
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I have just run Belarc, it is saying the external is a "Seagate FreeAgent USB Device [Hard drive] (4.14 GB) -- drive 1, s/n 2GEY473T" So I am presuming this means that the only way to have it back to being a full 1.5TB is to reformat and lose all the information I had on it? I apologize for not listing that I am running a 32bit, long day of travel home from work.
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