One of the experts in another one of my posts told me to go into recovery mode for this problem:
THE FIRST PROBLEM:THE SCREENS COLORS ARE MESSED UP
i don't know
what is wrong with it one day i just turned it on and the colors were
all screwed up. all the images on the screen appear to be multicolored
outlined and blurry. i tried restarting it and it didn't work
THE SECOND PROBLEM: WONT CONNECT every time i plug the usb into the computer it recognizes it as a new drive and on the mp3
it boots up and says connected, then a couple of seconds later it says
disconnects and then disconnects from the computer. it goes back to the
sandisk screen and then the process repeats about 10 times and then
just goes back to the sandisk screen and stays there although plugged
into the computer and isn't recognized.
usually when it messes
up and freezes i would just go and run a disk check and error fix on my
computer and it fixes itself but it wouldnt help these problems.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
For me the solution was this:
After entering the recovery mode (turn off the player, move the hold
button to the right, and press the on and rec button, then connecting to
when the 16 mb folder opens create a NEW FOLDER (not a text
document) called "Sansa.fmt". then disconec the usb and it was fixed.
first, Create a blank file with filename "sansa.fmt", put the player to recovery mode this way = you have to enable the hold key then plug it to your computer while holding the record button. you may release it after you see 'welcome the recovery mode'.
Then drag-drop this file, the file will tell the device to format itself after you unplug it
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.