Question about Canon i860 InkJet Photo Printer

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Canon i860 I have a Canon i860 printer. It was printing fine, then today the colour was all off, then when I tried the deep cleaning it just got worse. I then tried to do the head alignment, and from there it went down hill. The paper is now stuck in the printer and I have a Service error code or 5200. I can not seem to find out what that means or can I fix it. I need help!!!???

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  • joyrick Feb 10, 2008

    thank you. This did help a bit at least I can print at the moment but my colours are all off. I am unable to print pictures. There are lines all through the pictures and the colour is very faded to almost non existent. I have changed the low colours now. I can print in black and white now but any pictures you can hardly tell what the picture is and also the printing is extremely slow. It was fast before. Any other ideas?

  • joyrick Feb 10, 2008

    The speed on the printer is back to normal, but the print quality is still non existent.

  • joyrick Feb 10, 2008

    thanks for trying and getting back to me. The printer is back to being fast again, just still not printing pictures with the colour. I can now print text though, just not pictures. I have since tried cleaning the heads twice now but with no luck.

  • Hiyawl Mar 26, 2008

    Hi, this printer was working fine, then a photo magenta cartridge was inadvertently loaded instead of the regular. Since then, phlooey! The photos we've tried to print are coming out with an ugly green shift. I assume its the photo cartridge. None of the head cleaning seems to do any good. Is there a way to flush the 'contaminated' magenta and get back to norman?

    Thank you.

    Kind regards,




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  • 96 Answers

Print head temperature rise [5200]

I would assume that the cleaning efforts resulted in oveheating the print heads.

Please ensure that you have sufficient ink, as ink acts as a lubricant for the heads.If you try to use them while empty it is equivalent to driving a car without oil.

Take your time..
Verify ink is in all cartridges.
Remove paper jam
let the printer cool off (heads)

Chances are the head alignment is not necessary and you are low on one of the inks...

Try this test program (Page) to isolate low colors...

Posted on Feb 10, 2008

  • Ken Flack
    Ken Flack Feb 10, 2008

    For the slow printing... Verify that there is no paper stuck in the paper rollers, and or stuck to a roller.

    It can cause the stepper motor to struggle to move the paper, and may be a reason for slower printing...



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SOURCE: Canon i860

Have a look at the yellow cartridge. I have had trouble with inks leaking into each other...most noticeable in the yellow. I have no solution...perhaps the printhead is a piece of **** well when it works.

Posted on May 20, 2008

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1 Answer

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The password to open the compressed PDF file is:

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Have a look at the yellow cartridge. I have had trouble with inks leaking into each other...most noticeable in the yellow. I have no solution...perhaps the printhead is a piece of **** well when it works.

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Buying a new printhead is a mighty good suggestion, it seems you have pretty well used up the maximum service life of your printhead, if i'm not mistaken. Try to reinstall your printer along with its software. Go to settings>control panel > remove hardware> then,reboot. After, rebooting, re-install your printer software and drivers.

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