Question about Compaq 214799-001 ATA/ATAPI-4 9.4GB DVD-RAM Drive (214799001) (214799001) Burner

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ATAPI DVD A DH16A1L won't recognise blank dvd

Hi,
I re-installed my cd/dvd drive after the DMA turned off. The DMA is back on but now the drive will not recognise blank dvd's (+R or -R). The drive will play dvd movies but when i put in a blank dvd it recognises it as a blank cd on the cd drive. I have checked the cables in the drive and they are plugged in fine. I have also removed all my burning software and tried to delete the upper and lower filters but their are none there ( I followed the instructions from the HP Compaq website). Any ideas how to fix this??
Thanks

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  • Anonymous Mar 08, 2008

    Go to do a back-up, only see that the E drive dose not show up on my computer. but it dose recognise a disk.

  • rcrdngstd Oct 21, 2008

    Wont reconise any disc

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Microsoft updates may not have the driver you are looking when it is searching for drivers. When you are in the device manager make a quick note to the name of the device and go to http://www.compaq.com/country/cpq_support.html
and see if you can match the device to the driver for your pc. If you are able to find the correct driver and install it and still receive the same results then the drive itself may have a problem.

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Turn Direct Memory Access (DMA) on or off You must be logged on as an...


Turn Direct Memory Access (DMA) on or off

You must be logged on as an administrator to perform these steps.
is usually turned on by default for devices such as CD or DVD drives that support DMA. However, you might need to turn on DMA manually if the device was improperly installed or if a system error occurred.
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  2. Double-click IDE ATA/ATAPI controllers.
  3. Under IDE ATA/ATAPI controllers, for each item that has the word Channel as part of its label, right-click the item, and then click Properties.
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