Question about Logitech Z-5500 Computer Speakers

4 Answers

Logitech z-5500 surround.

Can someone please tell me what is wrong with my unit, their is no power once connecting all the system and turning it on, or shoukd i say try to turn it on. is this a common problem? i need an answer or it will be getting sent straight back.

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  • homerz5556 Feb 21, 2008

    the whole systems just seemed to suddenly cut off and i can't get them working again

  • Anonymous Mar 27, 2008

    Bought a second batch of these bloody things after the first lot conked out and they did exactly the same thing!! I think I need a new fuse but i havent got a clue which kind i need or where to get it from. Please help!

  • homerz5556 Mar 27, 2008

    I bought a second batch of these bloody things after the firsts ones conked out and they did exactly the same thing!! I think i need a new fuse but dont have a clue what kind and where to get it from. Please Help!

  • Anonymous Apr 01, 2008

    This is the second time I have had this Logitech set up. The first time I tried the fuse at the back of the Sub and the mains plug but nothing. I had new ones delivered just the other day. I have just returned to find that these are also not working now. Damned frustrating. It is a very poor system if it were just the fues blowing. This is now two systems and I am greatly disappointed. I suggest that the manufacturers get this problem sorted.

  • Anonymous May 23, 2008

    I have this same problem just today my system all of a sudden powered off, without the red glow or anything, completely powered off. I checked all the connections replugging them and making sure all connections were secure but my system wouldn't work. So i sent an email to Logitech detailing my problem and am waiting for a reply.



    im really upset i really really enjoyed my Z-5500's they where awesome and now they're broken )=

  • Anonymous May 23, 2008

    System will not function as it will not 'power on' when the power button is pressed. Have unplugged and replugged system at all connection points and checked connections and power stations(power boards) all are switched ON. Have checked: subwoofer switch: ON, power board switch: ON, subwoofer main power connection: SECURE, control panel connection: SECURE(screwed tightly).
    The red light that shows when the system is dormant is not on.
    The system simply does not power on.



    "this is the email i sent to logitech detailing my problem"

  • pratik_vashi Aug 11, 2008


    1. my logitech z5500 today is suddenly not switching on,the red light on control pod is also not glowing.i hv checked all connections yet i dont understand the problem,anyone please help..

  • musician_xx Aug 26, 2008

    I have the same problem too, this morning I woke up and when I tried to power on, they didn't work... Checked all conections and plugs but nothing...

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I v had the same problem, it is the fuse at the back of your sub woofer, it is located near the cooling fin. The fuse is located in a tube which you can use a flat screw drvider to open or just your finger nail. I v had the blue control pod problem twice on two brand new Z 5500. And I m goning to return this set to them again for a new set.


Good luck

Posted on Sep 29, 2008

Try using the included remote to power on 

Posted on Sep 07, 2008

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There is a 2 amp slow blow fuse at the rear of the sub. It's a fairly common problem that this fuse blows. this is more than likely to be your problem.

Posted on Mar 02, 2008

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Hello Thimo
First things First:
1) The only thing sincerely you have to do in this cases, if you yet have warranty, is RMS the speakers, for a new one, or repair.
other than this, is a internal board power for your speakers.
good luck
Open SKY

Posted on Feb 15, 2008

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Well you have some options, you can either live with 2 speakers and change the settings back to default. Im assuming the colors you have are orange black and green. black= the surround sound speakers. orange= center and subwoofer. green=right left front

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Aug 30, 2008 | Logitech Z-5500 Computer Speakers

1 Answer

No sound coming out of z-5500


To troubleshoot a speaker system where sound is not issuing from all speakers, please do the following:
  1. Verify that all cables are plugged in correctly. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
  2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the source selector switch or the M3D button on the controller unit (if available). You can also use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.
  3. Try connecting the speakers to a portable sound device such as a walkman or portable CD player. Plug the speakers into the headphone jack, but make sure the volume is lowered so the speakers are not over powered. You can do this for both the front, rear, center/sub speakers to verify that they work. If the speaker system works on the walkman, then you are experiencing a configuration issue with your sound card. Please contact your sound card manufacturer.
  4. Check the system Volume Control located in the System tray. Make sure that the volumes are at a reasonable level and are not checked for Muting.
Try these articles as well:

Manual

Setting up the Z5500 with PC, Mac, Xbox, Playstation, DVD Player, etc.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid


May 24, 2008 | Logitech Z-5500 Computer Speakers

1 Answer

No sound from speakers at all


To troubleshoot a speaker system where sound is not issuing from all speakers, please do the following:
  1. Verify that all cables are plugged in correctly. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
  2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the source selector switch or the M3D button on the controller unit (if available). You can also use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.
  3. Try connecting the speakers to a portable sound device such as a walkman or portable CD player. Plug the speakers into the headphone jack, but make sure the volume is lowered so the speakers are not over powered. You can do this for both the front, rear, center/sub speakers to verify that they work. If the speaker system works on the walkman, then you are experiencing a configuration issue with your sound card. Please contact your sound card manufacturer.
  4. Check the system Volume Control located in the System tray. Make sure that the volumes are at a reasonable level and are not checked for Muting.
Try these articles as well:

Manual

Setting up the Z5500 with PC, Mac, Xbox, Playstation, DVD Player, etc.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 24, 2008 | Logitech Z-5500 Computer Speakers

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