Question about Creative Labs Zen V MP3 Player

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Firmware problem i cant use my zen v..it appears that theres a firmware problem.. i dont know what to do and how to download a newer version of firmware.. kindly help me. thanks!

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  • Anonymous Feb 10, 2008

    player prompts me to select music to play, but when i try to select from list it freezes up till battery dies or i reset.

  • volleyj Feb 10, 2008

    my zen seems to be having issues...At first the music goes on and it works fine..then a day or so later it shows a screen called the "recovery mode" and has 4 options..clean up, format all, reload firmware, and reboot. I don't know what to do...HELP!! :(

  • Anonymous Feb 11, 2008

    sameproblem!

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Posted on Feb 11, 2008

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Hi Cant get my zen to work and have reset it many times but still dont get anything from it. If I switch on using the button the screen lights up but does not display anything. I can get to the recovery...


Hi there,there is a free down load on the creative website to replace the firmware http://support.creative.com/downloads/download.aspx?nDownloadId=11197 it worked for me.

Jun 06, 2011 | Creative Labs Zen Digital Media Player

1 Answer

My Zen M 30g keeps rebuilding....tried to reset but it won't work...I put the pin in the reset hole and it won't do anything til I pull the pin out then it comes on but is rebuilding???? Help please!!!


Hello.
Welcome to Fixya's Community.

Your Mp3 Player is Having Problem with the Firmware(Corrupted) Now you need to Upgrade it Firmware, in order to solve this problem Please follow these Steps:

  • To install this firmware
    1. Download the file into your local hard disk.( check out the link below)
    2. Close all application windows that are currently running on your computer.
    3. Connect your player to your computer.
    4. Double-click the downloaded file and follow the instructions on the screen.
  • When your player restarts after installing this firmware, the following will occur for the first time only:
    • The Rebuilding Library screen will appear.
    • Photos may take slightly longer than normal to appear.
  • This firmware supports the playback of Audible Type 2 and 4 tracks.
  • Important: to transfer Audible content, you must have AudibleManager version 5 or later installed. AudibleManager allows you to download, burn, organize, transfer and listen to Audible audio content.
Downloads:
The Firmware updater.
AudibleManager

Additional Help:
Creative Zen M 30Gb Manual Guide.

Thank you for Using Fixya.
Please let me Know if you need any further Info.
Good Luck.

Nov 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My mp3 player stays on all the time and i cant turn it off


  1. Check that the Creative Zen Touch has the most current version of the firmware driver. Firmware updates typically fix most common errors and problems encountered when using the Zen Touch. Turn on the MP3 player and select "System" in the home menu. Click "Information" then press "Settings." Select "About." Look for the internal firmware's version number listed under "Version." The most recent firmware is 2.01.00 and was released in 2006. If your software is outdated, download an update from the Creative support site: http://support.creative.com/downloads/download.aspx?nDownloadId=100120
  2. Ensure that the song files you are trying to transfer to the Zen Touch are compatible with the player. On your computer, right click the song file to view its file format. The Zen Touch can play all unprotected WMAs, WAVs and MP3s. It does not support the popular protected AAC format that is used in online stores such as Apple iTunes.
  3. Verify that the Zen Touch's internal battery is fully charged. This may cause what appears to be a blank or dead screen, as well as slow responsiveness to your touch. Insert the power adapter brick connector into the Zen Touch's power port found on its right-hand top corner. Plug the adapter into a wall outlet to begin charging. The MP3 player will be finished charging in four hours. You may use the MP3 player while it is charging, but this may slow down the charging process.
  4. Adjust the screen contrast on the Zen Touch. This may resolve any issues you have with viewing the screen in bad lighting. From the main menu, click "Settings" and choose "Contrast." Slide your finger up or down the Zen Touch's touch pad to adjust the contrast to a suitable setting.

Sep 24, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

Im still having the same problem with my creative zen player


about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml

just perform this steps and you're good to go.

1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.

hope that this step will help you guys out.

if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at john.yapchapco@gmail.com

i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.

Sep 12, 2009 | Creative Technology Zen MX Black (8 GB)...

3 Answers

Creative Zen Firmware Problem


about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml

just perform this steps and you're good to go.

1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.

hope that this step will help you guys out.

if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at john.yapchapco@gmail.com

i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.

Jun 30, 2008 | Creative Labs Zen Micro MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Backing up


It basically means, that you have all of your data stored somewhere on the computer, so that it can be re-synchronized. However, if you are upgrading your firmware to a newer version, you don't shouldn't have to worry about loosing the data, only if you are going from a newer version to a later version.

Feb 23, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen Micro


vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

Feb 09, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative Nomad Jukebox Zen Extra firmware problems on Windows Vista


Find an XP computer with WIndows Media 10 only nothing higher. If you can't find a computer like that uninstall any WMP newer than WMP 10 and then reinstall WMP 10. There is a bug in WMP 11 and its just best to avoid this until you have upgraded your firmaware to 2.x. If you don't have the newer firmware 2.x download it. Now click on the firmware  program then on your Zen Xtra select Load OS when prompt to connect the USB cable going to your computer. It should see your Zen now and should pop up that stupid window that you need to scroll at the bottom and click agree to get rid of then your Zen should reboot a few times don't touch it!! It will tell you when its done. If you can't get it to see your Zen try plugging and unplugging the USB cable. The best way is to do a fresh install of Window XP SP1 and install noting but WMP 10. You also can d/l the 1.x firmware then load it then load firmware 2.x then just agree with everything and it should work. I have upgraded and updated 6 of these Zen Xtras. Anyone that want a 120G Zen Xtra I am on Ebay: cheap-xbox-drives
I also can do upgrades to your existing Zen Xtras Players.  

Oct 10, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Having big firmware problems


Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved

Oct 10, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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