Question about Philips 19MD357B 19 in. LCD Television
I purchased this combo unit for my mother who is in a nursing home. It "ate" a DVD and will not eject it so I am assuming the servo mechanism is stuck. I'm told the nurse tried unplugging the unit to reset, but it didn't help. It is her sole source of entertainment so I don't want to ship it back to Magnavox and it is past the 30 day Best Buy exchange window and I live on the opposite coast. Any way to jump start this player unit so it will eject? Thank you
One can try tapping on the tray door while pressing the eject button. The eject button must only be pressed once.
Other than the above, there is no user easy way out of a stuck loading mechanism.
Of course, there is still always prying it open but more often this ruins the alignment and it may end up with bigger problems.
Incidentally, was the reset/unplug done for a couple of hours?
Hope this be of help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Posted on Feb 10, 2008
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Posted on Jan 02, 2017
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