Question about Fellowes DM15C Shredder
My DM15C shredder stops after 4 seconds, not quite enough to finish one sheet. The red "bin open" light then comes on. Turning off the main switch and then on allows it to run for another 4 secs. Alternatively pulling out the bin and replacing it also allows another 4 seconds of shredding. This can be repeated indefinitely. There are no jams. The shredder is not warm and makes no strange noises. Shredder has shredded less than two bins worth so it is not worn out. Grateful for suggestions.
I lived with the problem for 6+ Months -- drove me NUTS -- Today, I called Fellows -- Spoke to "JoAnn"... She said this works 80% of the time...
Pull out the bin -- put your foot inside to hold the shredder down -- pull up on the top of the shredder -- you WILL hear a POP as the plastic top disengages from the bottom but TRUST ME THIS IS OK! -- take off this top section (which houses the blades) -- flip it over -- you will see 6 screws total but it is the sets of 2 screws close together to focus on -- right next to the screws you will see a tiny glass sensor -- use a q-tip and alcohol to give them a wipe -- press the top back on -- bin back in -- you are DONE -- This took me less than 1 minute and it works as it did the day I got it! Go shred something! :)
Posted on Jan 05, 2009
This solution worked great! Thank you
Posted on Apr 15, 2008
The machine will autimatically run for 3-4 seconds every time you turn it on this is normal after that it is ready for shredding. This is more than likely a problem with the bin full sensors located on the underside of the shredder head. Remove shredder head from casing and turn upside down, you can find the sensors by locating the little bulbs on each side of the opening held in by two screws on each sensor. Clean off sensor bulb with a Q-tip dampened with rubbing alchol. If this does not solve the problem you more than likely have a sensor that has burned out.
Posted on Feb 22, 2008
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Posted on Jan 02, 2017
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