Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer
I've installed and uninstalled so many times, I can remember how many times. Now when I try to run the clear software I get Error code: 2738.
When I try to install the software I get Error code: 1638x17x3769580518x.
I have Vista Ultimate.
Are you using the Software CD you got with the printer? Have you tried going to their webpage and downloading the new software? here is the link http://www.kodak.com/global/en/service/downloads/dln_ekn033540.jhtml?operatingSystem=windows_vista&downloadLanguage=en
That cleaner software has to be used a special way. And I am not sure if it was made for vista. Just make sure you uninstall the kodak software. then run the cleaner. Then try and install the new software from the link above.
Posted on Feb 11, 2008
Are you by chance using an Apple Computer which also has Safari?
If so, you may have a register or .dll problem. Get to your location to type in the cmd prompt. (Either on start, run or windows button + r) once you have typed the cmd prompt, type "regsvr32vbscript.dll" and hit the enter key. ignore any error codes and this may clear any problems.
Posted on Feb 09, 2008
There should be a space after regsvr32. Should look like this:
That should clear up the error preventing you from running the clear utility.
If the clear utility fails, you can try a manual cleanup:
Delete the following folders from your computer:
c:\programdata\eastman kodak company
If you can not see the ProgramData folder, click the Organize button, go to Folder and Search Options, click View, and enable Show Hidden Files and Folders.
Then download the Windows install cleanup utility from here:
Use it to remove the following packages:
center, aioprnt, aioscnr, aioocr, anything starting with "ess", anything starting with "kgc", help_ctr, sfr, and tooltips
This list may not be exhaustive, I'm doing it off of memory. There is a file named "manifest.bom" on the installation CD that has all of the packages listed there, but it's hard to navigate.
Once you have done that, disable any anti-virus software and try installing the latest version of the software from their website. I would recommend doing a custom install and only enabling the first option (the printer software).
Posted on Mar 14, 2008
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