Question about Creative Labs Zen Micro MP3 Player

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Creative Zen Micro

Hi I got a new laptop - it has Windows Vista 32 and I cant install my MP3 Micro Zen. I've tried going onto the web site and download driver etc but I dont know what I'm doing. I have the CD and it all install but it just keeps telling me that the device is not connected. Can anyone help me?? Its a Creative Zen Micro version 1.01.03

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  • mtothaizzark Feb 12, 2008

    hi well i have a dell d610 laptop and ive tried to plug in my zen micro to see if would work but it doesnt. ive downloaded windows media 11 and all the drivers but my computer doesnt recognize the software =/



    please anyhelp to this problem would be fantastic

  • vicky09 Jan 01, 2009

    i have the same problem and i tried both of the suggestions that were on the main page and neither of them worked. when i put the installation disc in it downloads all the software and then just says that it is installing please wait and doesnt do anything else, ive left it for hours to see if it just needed time but that didnt work either ????

  • Anonymous Jan 17, 2009

    can't get the my creative zen micro to work with the new updated driver software, need to find the old driver somewhere maybe??? can anyone help

  • Anonymous Mar 04, 2009

    Windows Vista 32-bit can't recognize my Creative Zen Micro

  • jenburt2005 May 07, 2009

    I have a creative zen mircophoto mp3 player and my battery won't stay charged. why is that?

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Posted on Sep 25, 2008

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Vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

Posted on Feb 11, 2008

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1 Answer

I need a driver of zen micro creative


Hello,

All support for the Zen Micro is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=10795&prodName=ZEN Micro&subCatName=ZEN&CatName=MP3+Players&VARSET=prodfaq:PRODFAQ_10795,VARSET=CategoryID:213
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,,deeptattoo@hotmail.co.uk

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Try the recovery tool from here (this is relevant to your recovery mode question also), but not all mp3 players will work with Windows Media Player 11 - causes a DB corruption - roll back to Windows Media Player 10 if this is the case:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=213&subCatName=ZEN&prodID=14107&prodName=ZEN+MicroPhoto

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It sounds like its a problem with your laptop. The first thing that you should check is if you have Windows XP and Service Pack II.

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Chris:
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get the latest drives and firware at creative and try the recovery tools
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