Question about Creative Labs Zen Vision Digital Media Player

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Zen Vision freezing

I bought my Zen Vision W media player at the end of 2005. Took me over 3 months to get it working and have managed to use it for just over a year without problems. For months now it's been freezing and locking up after playing just a few music tracks. I've tried all the remedies and nothing works for long. Seems like a hard drive problem to me. Creative and their forum are absolutely useless at offering any help. Does anyone know where in London, or anywhere in the UK, I can get a ZVW repaired.

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What you need to do is check the firmware. By doing so, set the device on "Disk Mode" and try to reinstall your firmware. Also make sure to back up all your files before doing so. If thats not the case, then it could be the battery life. Most of these reported cases all have to do with the battery performance. Freezing is the most common case of battery dysfunction. Make sure you get that checked out.

Don't panic!

bananaboy101

Posted on Mar 25, 2008

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Posted on Jan 02, 2017

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1 Answer

Charging problems


Your player's internal battery hs died. You will need to obtain a replacement. Check your user manual for size & type, or check it out on the web. Sellers from China offer large range of replacements.

Apr 13, 2010 | Creative Labs ZEN Vision:M Digital Media...

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Hello, I would inunstall it, And run Windows Meadia Player

Dec 24, 2007 | Creative Labs ZEN Vision:M Digital Media...

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Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen vision m not recognized


Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.

Jul 22, 2008 | Creative Labs Zen Vision Digital Media...

6 Answers

Computer doesnt recognize player?


Have you guys installed Windows Media Player 10 or 11 ?

Jul 09, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

FM Tuner not working.


has the unit been dropped?
the antenna is the ear phones so other than that it looks like the units fm tuner is bad.

Dec 12, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Can't move new files to Zen Vision M


Download recovery tool off creative's website.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

ZEN NOT DOCKING TO COMPUTER


if you are using a fromt usb port- switch to the back usb. The front ports don't always give the zen enough power. Also- look in Device Manager and see if there is a zen listed there- and if it is does it have a yellow exclamation mark? It may not be the zen that is having problems but your computer.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

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