Modem box changed now can't get belkin router to connect to internet
My dsl modem box has been changed and the internet properties are different, my problem is the Belkin router F5D 7231-4 will not connect to the internet, I am using the easy install program cd and can get through all functions to the last step and that is to connect and it won't connect to internet. Thank you in advance, Jan
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Reset the router to factory default
With the router powered
on, use a small thin object to press and hold the reset button for
exactly seven seconds. The router lights will flash and this will
restore the router to factory default.
Connect your computer to one of the routers lan ports with an
etherent cable. Open your web browser and navigate to 192.168.2.1. This
should show the router status page with the default settings.
How to setup new router:
Connect your computer directly to your cable or DSL modem. If
you see a log-in screen for your Internet Service Provider, make a note
of the user name and password.
Unplug your router and your cable or DSL modem.
Plug your modem to your Belkin router's "WAN" port. Connect your computer to one of your Belkin router's numbered ports.
Turn on in your modem and wait 10 seconds. Plug in your router and restart your computer.
Select "Start," then "Control Panel" and then "Network
Connections." Right-click "Local Area Connection" to bring up your
network connection properties.
Click "Internet Protocol (TCP/IP)," then "Obtain an IP
Address Automatically" and then "Obtain DNS Server Addresses
Open your web browser. If you are prompted for a user name and password, enter the information you recorded in Step 1.
Connect your computer directly to your cable or DSL modem. If you see a log-in screen for your Internet Service Provider, make a note of the user name and password.Unplug your router and your cable or DSL modem.Plug your modem to your Belkin router's "WAN" port. Connect your computer to one of your Belkin router's numbered ports.Turn on in your modem and wait 10 seconds. Plug in your router and restart your computer.Select "Start," then "Control Panel" and then "Network Connections." Right-click "Local Area Connection" to bring up your network connection properties.Click "Internet Protocol (TCP/IP)," then "Obtain an IP Address Automatically" and then "Obtain DNS Server Addresses Automatically.Open your web browser. If you are prompted for a user name and password, enter the information you recorded in Step 1.
if you truly reset your router then you may have to reconfigure it. If your belkin router is also your dsl modem or cable modem then you will have to call your ISP provider and get your user id and password to start with.
I have a feeling this device does double as your modem since you now cannot connect. Most routers will work as a router right out of the box. However if your modem is seperate then it may expect your router to have a different subnet for its IP address then the default. Try plugging your computer directly into the modem if that is the case. If it works then just reset the routers IP address to be on the same subnet.
Your new ISP is DSL. the router was working before with the cable modem. The settings for the cable and DSL ISP are different. Now your computer is working when you connect it directly to the DSL modem. that means the modem is working. The DSL modem works on 2 different modes. You will need to check which mode is your modem working on and according to the settings of your modem you will need to set up the router.
To change the settings of the router, you will need to open the set up page of the router. Click Here for more information about the router set up.
So if you connect the computer directly to the modem , it works . That means your modem is working properly. Your ISP is DSL connection. Now connect the modem to the router and the computer to the router. Open the router xet up page and change the settings of the router according to the type of connection you have. There are 2 types of connection in DSL. DHCP and PPPOE .
Hi, Here is your solution.
Please ensure the proper physical connection from modem to router and to the computer as mentioned on the box and make your all lights are on modem.After that turn on the router,if your have a cable modem, you can very well go for a hard reset,that it is at the back of your router you would see a reset button which is a button inside a hole. Please hold the button for 20 secs with power on router and 20 seconds without power continuously for 3mins (remember to hold the reset button through out 3 mins while plugin and plugout the power cord of the router and use pin or pen to hold the button). After this check out the lights on your router, lan light, internet ,power and modem should be solid.Else you can call the customer service number on the product box, they will assit you very well,ITS A TOLL FREE NUMBER.
your modem is not the same...... the red/green arrows does not apply as it is for the other device
you need to log into you modem (the quick setup guide will tell you how to do this)
the status page will tell you if you are connected on adsl (there is also a link light on the modem itself which goes solid on (not flashing) when connected properly
if on the status page it is not reading as connected you need to check your logon info and check the logs to see why it is not connecting..
if it reports that it is connected, then there are a few system properties that you need to check.
open Internet properties (right click on intenet explorer, choose internet options) in the connection menu, choose "Never dial a connection" press Apply, then press "LAN settings" button and tick box "Automatically detect settings"
close Internet explorer then open internet explorer, it should spend a few seconds checking your settings then it should get out to the internet..
assuming you are connecting wirelessly; you may have to check that the router is allocating ip addresses automatically to your pc's.
connect one of your pc's to the router via the RJ45 network cable that was supplied and not wirelessly and type 192.168.2.1 in your internet browser, this will take you into the routers setup menu.
Look for a menu refering to 'DHCP' and make sure that this is enabled, then look for the channel number that the router is using (normally 6 or 11) and make a note as if you are still experiencing signal loss, you can get back into the router and change to any channel between these numbers incase you are getting appliances interfering with the signal, save and exit from the router menu.
disconnect the cable then go to control panel, network connections and right click on the connection you are using whether it is wired or wireles and click on properties.
Look for the line TCP/IP and again click on the line and select properties, then make sure automatically obtain ip address is selected, ok and close window.
Restart the pc's and you should have a connection.