Question about HP PSC 950 All-In-One InkJet Printer

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Hp psc all in one faxing problem

I need some help connecting the fax up correctly my hp all in one

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  • parklane1208 Feb 10, 2008

    I only have one phone line... my computer is set up with dsl...

    Do I hook the phone line from the back of the printer into the back of the computer or does it get hooked directly into the wall jack? And once i do get it hooked up correctly( I HOPE) how do I recieve a fax

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Need more info.....

Plug in phone line.......

Posted on Feb 09, 2008

  • Ken Flack
    Ken Flack Feb 10, 2008

    Great thats great...



    First and foremost you need a "splitter" or coupler that will split your phone jack from 1 lines to 2.



    You plug your DSL line directly into one of those jacks...



    The second jack you require a phone line filter (You should have rec'd a few of these when you had your DSL installed). You need one of these for every phone or FAX in your house.



    Plug the FAX machine into the filter and the filter into the secong line.



    |---------------DSL Modem Box----Ethernet/USB to

    Wall plug--- Splitter.

    |---------------DSL Filter -----Printer/Fax Machine



    Thats it.....



    DSL line actually work at a different frequency than PHONE or FAXes and you can actually receive calls on your fax while the DSL lines is still working...



    How do you receive...



    Have someone send you a fax at your home phone #...



    The printer will automatically sense the phone ringing and it up to you to program the peinter to autoanswer, manual answer etc...Should be detailed in the manual...

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My hp psc 2410 photosmart All-Inn-One is not allowing me to receive faxes. It goes through the process of connecting but then says fax failed. I am able to send faxes out and they are received. I am using...


try going into the advanced fax settings and turning off error correction mode. also if you have distinctive ring on the phone line make sure it is set to the right number of rings for the line. ex. fax line is second number set the answer ring type or distinctive rings to double

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1 Answer

Cannot receive faxes


Faxes cannot be received but they can be sent Review the following information to determine why faxes are not being received.
  • Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, or Privacy Manager? These phone services are meant to prevent unwanted calls, but they will aslo stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  • If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  • If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products.
    1. Click here to go to the Drivers and Support page .
    2. Type in your model number (HP PSC 2210xi for example).
    3. Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models.
    4. On the software download page, select your operating system version.
    5. Locate and select the firmware update.
    6. Follow the directions to download and install the update
  • If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (buu04072) (in English).
  • If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (buu50333) (in English) to learn how to correct these problems.
  • If the problem still exists, continue troubleshooting in the Faxes cannot be sent or received or the problem cannot be determined section of this document.

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2 Answers

Have no manual; need help using scanner and fax


Here is the link given to the user manual. that contains the optimum solution to your problem and maximum guidance.


http://www.devicemanuals.com/guide/All-in-One%20Products/HP/HP-PSC-950-All-in-One-Owners-Manual-==TVRFME56VTI=.html

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?lang=en&cc=us&prodClassId=-1&contentType=SupportManual&prodTypeId=18972&prodSeriesId=34579

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PSC 2000 Series 2410 HP all in one


Hi this error code is for:-
The remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. It is possible to accidentally initiate a fax reception after dialing on many fax machines, if there is no paper in the machine or if the paper is not correctly loaded and cannot be sensed by the appropriate document sensor.

*Contact the sender to ensure that a document is ready and correctly loaded in the transmitting fax machine and that the remote machine is attempting to initiate a transmission and not a reception.

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1st is the LINE and second is to connect the telephone.
To send and receive fax, u must connect the line into the first jack.

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Faxes cannot be received but they can be sent Review the information below to determine why faxes are not being received.
  1. Phone company services: Do you have any of the following telephone line services from your telephone company: Voice Mail, Privacy Block, Security Screen, Anonymous Call Rejection, and Privacy Manager. These phone services are meant to prevent unwanted calls, but they will also stop faxes. Contact your telephone company for their recommended solution for receiving faxes on the same line with these services.
  2. If you wish to receive faxes automatically, verify that automatic answering is enabled on models that have an Auto Answer button, or that the Rings to Answer setting is set to a number equal to or larger than one for models that do not have an Auto Answer button. On models with an Answer Mode setting, it should be set to Fax, FaxTel, or AnswerMachine depending on your setup.
  3. If you have a HP PSC 2200 or an Officejet 6100 that interrupts calls or will not receive faxes, download and install the HP Firmware update for these products.
    1. Visit the HP Support and Drivers Home page .
    2. Select Download drivers and software .
    3. Type in your model number (HP PSC 2210xi for example).
    4. Click the search arrow to the right of the text entry box. You may be asked to select your product from a list of models.
    5. On the software download page, select your Windows version.
    6. Locate and select the firmware update.
    7. Follow the directions to download and install the update.
  4. If an answering machine is connected to the same line, fax reception problems can occur. These problems may be corrected by changing settings or phone line connections. For more information on using a TAM or distinctive ring service, go to Using the HP All-in-One and Fax Products with a Telephone Answering Machine (bpu04072).
  5. If you have a PBX phone system, or an ISDN or DSL modem connected to the line, there may be some phone line configuration problems. Fax machines are analog devices and cannot be used on a digital phone service such as those used in many businesses (PBX systems). Install an analog phone line for a fax machine. Refer to document Using an HP All-in-One or Fax Product on a PBX, ISDN, or DSL Phone System (bpu50333) to learn how to correct these problems.
  6. If the problem still exists, continue troubleshooting in the Faxes cannot be sent or received or you're not sure of the problem section below .

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