Rival SCV400-SS Slow Cooker Logo
Posted on Jan 14, 2010
Answered by a Fixya Expert

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Put pot in conventional oven and melted handle can ibut replacement lid?

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  • Expert 130 Answers
  • Posted on Jan 15, 2010
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Go onto their website and find a service desk number, and tell them your model number and ask if they can order you a new lid, i would imagine it would be fairly cheap, or even just the handle. probably only a few dollars. here is thier "contact us" webpage. and there is a customer service number 1-800-557-4825 and heres the webpage https://secure.rivalproducts.com/ContactUs.aspx

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The handle to the lid melted. My fault, I tried to use the insert and lid in the oven. Is it possible to buy a replacement?

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The handle of the glass lid for my Rival Smart Pot was melted in the oven. I would like to purchase just the handle. Is that possible?

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I downloaded the owner's guide and on page 3, item #9 states,"Removable stoneware and glass lids are ovenproof and microwave safe. ...". So I guess that answers that question. Although it doesn't state any temperatures, I think it is safe to assume that they can be used at all temperatures produced by most conventional ovens under normal use.
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Lyne
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