Question about HP DeskJet 840c InkJet Printer

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Ink cartridge I have replaced my ink cartridge with a new one - a brand I always use and the ink light still flashes and I cannot print. I have tried turning printer off and on again - help please - Fran

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  • Frannieb Feb 10, 2008

    Your last solution may be the one. When i looked into where the cartridge carrier sits while not in use - there appears to be clumps of dried up ink. What solution can I use to clean this out?

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Look for the manual and look if there is a way to reset the gadget. one way is to push the button before plugging the unit while pushing the power button, release the button then press again, this may not work for HP. Another thing is that the waste ink absorber may be full or clogged from using refill ink not used by HP, so you need to clean the waste ink reservoir. This is not an easy job but may work fine.

Posted on Feb 09, 2008

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I hope this will help you :)
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Be sure you have a new ink cartridge before you begin. Once you start replacing a cartridge you must complete all steps in one session.

1. Make sure the Epson CX printer is on.
2 Make sure the document cover is closed, then open the scanner
Caution: Do Not open the scanner when the document cover cover is open.
3. Press and release the " ink " button. The ink cartridge moves to the check position and the
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Note: Don't hold down the " ink " button for 3 or more seconds or the printer starts cleaning the print head.
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4. Press the " ink " button again
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5. Open the cartridge cover.
6. Squeeze the tab at the back of the empty/low cartridge and lift it straight out.
7. Before you open the new ink cartridge package shake it four or five times, then remove it
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Caution: Do Not remove or tear the label on the cartridge; otherwise ink will leak.
Do Not touch the green chip on the front of the cartridge, this can damage the
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8. Place the new ink cartridge into the cartridge holder and push it down until it snaps into
place.
a. Replace any other cartridges that need to be replaced.
9. Close the ink cartridge cover and press it until it clicks into place.
10.Close the scanner.
11. Press the " ink " button The print starts charging ink and the " On " light starts flashing. This
takes about one minute. When it's finished the " On " light stops flashing and remains on.
and the " ink " light goes out.
Caution: Never turn off the printer while the " On " light is flashing or you'll waste ink.
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***hi there,ill be willing to help you on that. ****
try to reseat the cartridges first to charge it again, reseat means Remove and reInstall the Cartridges. after doing that and still the same issue, and you have an extra set, try to load another brand new ink,just to isolate if it is the ink thats causing the problem, if the same issue persist, its not the ink that you bought, its the printer already, the printer is broken, call epson if it is still covered by 1 yr warranty, 1 yr with in date of purchase. they will send you a replacement printer.

1. Turn on the Epson Stylus NX100 Series.
If a cartridge is expended, the ink light on the control panel stays on. You must replace the cartridge to be able to print.
If the ink light is flashing, a cartridge is low on ink; replacement is recommended.
2. Open the scanner and prop it up with its support
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4. Press the nx100_tx100_ug.1.93.8.jpg Stop button again. If another cartridge is low or expended, it moves to the nx100_tx100_ug.1.93.9.jpg position. Press the nx100_tx100_ug.1.93.10.jpg Stop button again to see if more cartridges are expended. If no other cartridges are low or expended, the print head moves to the replacement position on the right. 5. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
7Remove the cartridge from the package
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1 Answer

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Hi there,

This light that is showing the Print Cartridge Status. Here is what you can do:

If the light is on and not flashing: Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, then turn on the printer.

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Follow these steps:
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