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Check the connection:
While the system is on, remove the connecting cable and reconnect to make sure that the device is being sensed.
Let me know if this isolates the problem to the connection, otherwise we can try something else.
With the computer running, plug in the printer connection wire into a USB port. Then turn on the printer. If you're lucky, the computer will tell you it just found new hardware and after a few minutes...2 or 3...will say it's ready to use. If not, it will tell you to install the CD that came with your printer. Then follow the screen prompts. The minimum required is a "driver". Much of the other software on the CD is for photo manipulation or other functions that you may or may not want to do so yo might ignore adding the extra software. Just read the screen for details to decide if you want to install it. Or if you have room on your drive, just install everything and not have to install anything in the future if your needs change.