Question about Sharp 27H-S60 TV

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Cant turn sap off missing sound on some channels

I have a universal remote that works everything fine except I cannot find the audio menu to turn the sap off, its not letting sound through on some channels, I know the sap can cause these problems on some cable channels that broadcast sap And wont let the sound work I need to disable it and there are no buttons on the tv to allow you to do it. So now what I dont have the original remote.

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  • Master
  • 979 Answers

Hmmm, you'll need that original, there. See if you can find one, and maybe even just borrow one to get what you're after...accordianman

Posted on Feb 09, 2008

  • Charles Ferrebee
    Charles Ferrebee Nov 27, 2013

    Have original remote

  • Charles Ferrebee
    Charles Ferrebee Nov 27, 2013

    cabel person tried setting up

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On one channel...PBS we do not get any sound. Sound is ok on other channels and works on the other tv in the house


This television must have the ability to broadcast channels in SAP. Look for an SAP or MTS or AUDIO button on your Sylvania remote. The audio menu might be the place to find this setting as well. You want to remove the SAP and have the tv in either mono or stereo.

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We bought a universal remote to increase our access to cable channels. Some of the channels display the symbols S.A.P. and have no volume. How do we disable the S.A.P so we can hear the volume.?


S.A.P. Means Secondary Audio Program.


SAP, Mono, Stereo, Etc. You should be able to switch this from your remote. Even universal remotes should have this button to adjust sounds. Otherwise you need to go into the TV menu (not the remote) and change it from there. The only way you can change it on those channels is to switch manually. Happens a lot on these older TVs. No worries. Very common.

On many sets, the audio channel can be switched by remote control or through a SAP switch located around the tuning panel or "on screen programming." Usually, there is a setting labeled SAP, AUDIO SELECT, B-AUDIO, MTS, or MENU. By changing the setting, you should be able to select SAP. Not all TV sets are alike, so you might want to check your instruction manual for all the details.

Mar 10, 2011 | Sylvania 6719DC 19 in. TV/VCR/DVD Combo

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There is no sound from the unit. I have no remote but it says it is in sap mode. can I correct this?


SAP means "Separate Audio Program" - usually SAP mode is for changing the language of the broadcast (i.e. from English to Spanish) and is also used to enhance the sound broadcast of some programs.

Not having a remote may make this difficult.... you need to find a way into the set's menu- some sets have a "menu" button on them..... some require two buttons be held down together.... look at the set carefully.... if you have the manual, it is a good time to look at it.

When you get into the menu, find the AUDIO menu and de-select SAP. Your sound should be restored.

If you cannot get into the menu, you will need a remote. Write down the brand and model of your set, go to a decent electronics store, and browse the "universal remotes". Find one that supports your set and follow the instructions to set it up for your television. You will then be able to access the menu and turn off SAP.

Jan 28, 2011 | Televison & Video

1 Answer

No sound on some channels, other channels fine


Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.

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1 Answer

No sound on TV


You have turned on SAP sound. Switch your MTS TV sound back to main or standard or Stereo.
OK is used to choose your selection once you 'highlight' it with the arrow keys.
If you are having menu issues, unplug the TV for ten seconds, plug it back in and try the menu again. (you may have to reset your channels)

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My cable is working except there is no sound. When I turn the cable off, the tv has sound. What can I do?


Go into your menu under Audio and turn off the SAP. There also may be that button on your remote that will do the same thing.

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Might be as simple as you have the SAP or second audio progam turned on, go in to the sound menu of your set and see if it's set to S.A.P if so turn it to Stereo

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On channel 25 on


hi,
try using menu button from tv go to audio menu and see if you can find sap option,if not try buying an universal remote,program it to work with tv and pull the menu, that should fix problem,thanks,faradio.

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1 Answer

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The SAP must be turned off and you must have the original remote apparently. I would do a search for Orion customer support and get a remote.

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1 Answer

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If there are any menu setting buttons on the t.v. itself then I would try using them to find the sap setting.

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