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Some toner may have
spilled in the printer. If so, you will need to clean it out. Also, the toner cartridge may be defective and letting too much toner out at
one time, the solution is to replace
the toner cartridge.
This can happen if you install a CLP-500 cartridge OR a Xerox Phaser 6100 cartridge.
Physically they are the same, but the 'chip' is different.
In the case of the Xerox, it is the programing of the chip that 'tells' the printer its a Xerox cartridge, and the printer won't accept this as valid.
If it's a CLP-500, the three contacts on the side of the cartridge have a resistor (for the capacity of the cartridge) and a falmeproof fusible resistor which resets tha page counter (for that cartridge) when a new cartridge is installed.
The waste toner container is inside the front cover at the bottom right. If you work for a business you should purchase a new one. If not you may be able to empty it into a another container and seal it before putting into the bin.
1 Could be toner on the contacts (inside the printer) that mate with the contacts on the cartrdige.
2 Are you sure they are 510 toners and not 500 ones ?? 510 toners have a chip that identifies the cartridge (Colour, Capacity) and maintains a count of the pages printed.
500 toners have a reset fuse that resets the toner counter in the printer, and a resitor that identifies the capacity
3 Are they new cartridges, remanufactured, or 'home refiled'.
if either of the later two, were the chips replaced ? - if not the cartridge still thinks it has printed its full life of pages.
The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.
If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.