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You need to stop using the system to avoid further damage, go to www.bose.com contact customer support and the technical department, they have the authorized technicians and the much needed parts available, service is done on site by their factory trained personal.
Check the type of the blank CD/DVD you are using. Certain players won't be able to play CD-RW for instance.
If that doesn't solve the problem you might try to slow down your burn speed for a better quality CD/DVD. Sometimes a faster burn speed will lower the quality and other devices can have trouble reading these.
CD Driver or CD Writer encounter such problems are a normal reading in data. Sometimes it does or not. To identify the real situation on your CD/CDWriter drive is very difficult to you. Here is the answer to your problem. # You use your CD/CDwriter drive for how many long years and now got a problem. # The speedometer of your CD/CDWriter (lens eye) can no longer read any available CD or have data's also or even BLANK DISC. # Use any CD CLEANER to clean up your CD/CDWriter Drive to remove the dust inside.
Its not a terminal problem but an issue with your CDWRITER or the application you use in performing CD Writing
1. Make sure you are using a Blank Empty CD
1. Try formating the Blank disks from Windows Explorer and not from the utility software
2. Check your CDWRITER settings (usually problems do not arise from here) you could set the settings default.
Are there any error messages when trying to write data on the CD?
Maybe you will see the error status in the peripheric manager. First, go to the control panel, look for the system icon. Double-click on it. Then, select the material tab. Click on the peripheric manager (sorry, I use the French version, so it may not be called that way, but it is the first button on that tab). You will then see all the different type of material connected. Click on the + in front of the CD-ROM, DVD player. If there is a yellow mark !, that means that the installation is not correct. You can simply erase that configuration (right-click and select erase). You restart your computer and Windows XP will rebuild that info.
I noticed you mentioned in a separate note that your DVD burner is shutting down your system whenever you try to copy files, which makes me wonder if you know how to go about installing DVD or CD drives into a system. I'm also wondering why you installed both a CDwriter and a DVDwriter into a single system. Normally only a technican or a highly qualified power user would have their computer using two or more optical drives. I think the simpliest answer for the time being would be for you to completely remove the CDwriter from the system and then see if the DVDwriter can do the job it is supposed to do. The reason I say this is I doubt you have configured the jumpers located on the back of the optical drives so that they can both operate properly on your system. When you bought the drives, a small sheet of paper should have been included with the drives that would let you know how to configure those jumpers else confusion would be created on your computer and this confusion COULD lead to mis-idendification of the drives by the computer's bios and that could and probably would cause much of what you have described regarding the computer shutdown and inability for one drive to function.