Question about D-Link DGL-4100 Router (DGL4100)

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D-link DGl-4100 I cannot get this router to work. I cannot connect to the internet. I tried updating the firmware and that didn't work. Tried calling customer support and they were no help. I don' know what to. Somebody please help me.

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  • TDL77 Apr 11, 2008

    This router will not work with my desktop. I was able to get on-line when I connected my laptop & wireless router, but I could not get on-line using the desktop. I installed everything according to the instructions, did the troubleshoots step-by-step, and customer service was pathetic (he told me it was a problem with my ISP & I have to contact them.) I am using hardware version A3/firmware version 1.7 and use AT&T DSL. Apparently there might be some problems with the A3 batch.

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I'm currently running the same setup(but no wireless). Things to ensure:

1. The DSL modem (not your router) must be set to bridged mode, not PPPoE. Your modem has a web interface that can be accessed via a direct ethernet connection between the pc and modem. After making this change, reconnect your modem to your router.

2. The router has to be configured to use PPPoE and the AT&T login username has to be the full email address. (Mine ends in bellsouth.net) Make sure that your password is entered correctly by checking the status page for an established connection.

Finally, power cycle your router and try to surf!

Posted on May 12, 2008

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1 Answer

I'm just looking to update the DGL-3420 and update my DGL-4300 router (they were not in use for the past year) having some connection issues


DGL-3420 Firmware & DGL-4300 Firmware
Please visit the above links from DLink Official Support for your products. Firmware updates, Manuals, trouble-shootong guides etc are available. If you are experiencing connection issues, i would suggest that review the router settings before going for firmware updates. Most of the times the connection issues are due to settings only.

Hope it helps! Good Luck!
CreativeTECH

Feb 23, 2011 | D-Link Routers

1 Answer

I just bought a D link dgl 4500 router and it works fine most of the time. Tonight and one other night before it will reset my wireless network almost every five minuets. I have reset both the modem and...


Make sure you have the latest firmware as this might help with your dropped connections. Also try to make a DHCP Reservation for each computer connected to your network (p. 32 in the User Manual), as that can also help prevent dropped connections.

Download the latest firmware ver. 1.23NA to your local computer. Connect your DGL-4500 router via a wired connection (ethernet) to your computer and install the firmware update following instructions in the user manual.

Firmware link:
ftp://ftp.dlink.com/Gateway/dgl4500/firmware/dgl4500_FW_123NA.zip

Here is the PDF link to the User Manual:

http://www.dlink.com/-/media/Consumer_Products/DGL/DGL%204500/Manual/DGL%204500_Manual_EN_US.pdf

Feb 23, 2011 | D-Link DGL-4500 Wireless Router

1 Answer

Route multiple static WAN IP's to LAN IP's


the router has to be set up as a "pass through" device if your ISP has given you a static address pack.

Apr 20, 2010 | D-Link DGL-4100 Router (DGL4100)

2 Answers

Network connects without router. Install router


is your router powered? make sure your router is powered properly.

are you connecting your computer to the LAN ports? (the ones with a number not the one that say WAN? connect your computer to one of the LAN numbered ports and check to see if you get a green light on the front pannel. if you don't have green light, try a different port until, if you run out of ports and still no green light try a different cable.

have you by any chance disable your lan ports? I don't know if it is possible on your router to disable some ports, if that's the case is better to start fresh and simply reset your router by pressing a reset button for a minute while your router is getting powered and retest to see if you a green light on the lan port where you are connecting your computer.

if all this fails, it's very likely that your router has died. replaced accordingly.

Apr 04, 2010 | D-Link DGL-4100 Router (DGL4100)

1 Answer

I have a D-Link DGL 4500 wireless router. I have


If you don't see any devices connected in the DHCP client list on the router interface even when you are sure of the devices being connected, only a firmware update or a re-flashing of firmware can help. You can find the latest firmware available on the d-link support site. You can verify the model and version numbers and download the corresponding firmware. This is only fix.

Feb 05, 2010 | D-Link DGL-4500 Wireless Router

1 Answer

How do i hook cables to download new firmware into my dgl-4500 from computer to router


  1. I assume you downloaded the newest firmware (version 1.21NA) from this site.
  2. Save or move it on your desktop so it's easier to find.
  3. Connect your router to your computer with an Ethernet cable.(If you're not sure what it looks like, see here.)
Do not upgrade the firmware over a wireless connection!

On the same page, look at the FAQ's. there is an entry called "How do I upgrade the firmware on my DGL-4100/DGL-4300/DGL-4500?" It is a description of the upgrade process itself and will walk you through the steps.

I'm just amazed that they miss a really important warning. Do not unplug your router or close the browser on your computer until this process is finished. This can render your router useless and you will have a nice, expensive doorstop.
When the upgrade process starts, go have a coffee, do your dishes, whatever, but: Leave the router and your computer alone! Wait until the router's reboot is completely finished.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Aug 09, 2009 | D-Link DGL-4500 Wireless Router

2 Answers

My internet service is working sporadically when it is connected to the D-Link router. Right now I have my computer directly connected to the cable modem and it works fine. When the computer is connected...


You need to update the firmware of your router. Download the latest firmware from Dlink website. You need to hard reset the router, load the firmware, then do another hard reset after you successfully updated the firmware.

Jun 25, 2009 | Routers

1 Answer

Problems connecting to DGL-4500


This can be a firmware problem so upgrading the firmware of the router should fix this issue on it, so I advice you to upgrade to the latest firmware of your router, you can get it from Dlink web site...

Oct 19, 2008 | D-Link DGL-4500 Wireless Router

2 Answers

Dual Router Configuration


Plug the second router into the lan not the wan and it will act as a switch instead of a router

Oct 02, 2008 | D-Link DGL-4100 Router (DGL4100)

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