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Hi, It seems that optical laser block gets fail to read data on disc and possible cause could be dirty/ clogged lens or optical laser block failure. Put lens cleaning disc in unit to clean optical lens and check DVD playback, if that does not solve the issue then optical laser block would be defective and requires replacement that would cost approx new player price. Hope these info will help. Thanks.
Hi, There is an recall from Toshiba for "bad" problem in Toshiba SD-3980 dvd player.
"Toshiba is committed to customer service and to continuously improving the
quality of its products. It has come to our attention that certain DVD players
bearing the model numbers SD-3980 and SD-K750 may at some point in their life
stop playing discs due to a component part failure. In such case, the error
message "bad" will be shown on the unit's display. Affected units will have
"SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on
the back of the unit.
If you own either of these models and experience the issue described above,
please contact Toshiba Customer Solutions at 1-800-631-3811 for information on
how to obtain a replacement unit."
Click Toshiba Support link for original message, please contact Toshiba and above number for replacement unit. Hope these info will help you. Thanks.
Most DVD players that would not recognize and/or play a disc even with
a known good disc inside signifies that the laser eye/lens is
not reading the disc. This could probably be attributed to: 1. dirty, damaged, inverted, blank, un-finalized burned CDs or DVDs; 2. defective, weak, dirty/dusty burned-out laser eye/lens; 3. defective slider shafting (where the laser eye's carriage moves) or some other components.
A few things you can try: 1. Use a CD cleaner (readily available from most computer shops); 2. use a can of compressed air and blow through the inside of the loaded disc area; 3. gently tap on the top cover where you estimate the reading/laser eye/lens would be; 4. gently press on the tray door once the disc is loaded.
this not be corrective, perhaps your best bet would be to seek the
services of a qualified professional such as those in a Service Center.
Alternately, your friendly neighborhood electronic shop should do just
Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.
This is the problem with your dvd player's lance
so you need to repair it from your Toshiba DVD/VCR Home Theater System provider.
and after replacing it u have to take care of it.
do not use crashed disks .
Use lance cleaner liquid to clean lance .
this sounds like the take up motor for dvd player the band maybe streached have you got it serviced latley as this maybe the cause of problem this is due to heat from dvd player and vcr comby drives please have it looked at by an expert in this field as my sony dvd player and vcr does the same as you've described