All the lights are working indicating that the modem is working, but the connection fades away, until I restart the modem by switching the power cord of and the back on. This happens often, maybe 10-20 times a day...
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The battery is run down too low. When the light came on, alternator stopped working- the vehicle ran off the battery, until the lights and other electricals ran the battery down too low. Recharge the battery, and have the alternator tested. It will probably need replacing. If you bring it into a parts store, they will test it for free.
If this is a cable modem, you need to restart the modem every time you change whatever is connected to it. Every device has a MAC address. Cable modems lock onto a MAC address that is connected to it and will only communicate with that device until you reset it by restarting. Some Comcast modems have a battery pack that must be removed in addition to unplugging it from the wall.
If it's DSL them maybe there is a username/password entered in the management console of the router.
When the DSL light turns red it indicates that the modem has no internet signal. So please check if the cables are connected properly Also ensure that there is a proper signal to your premises without any interference This is called intermittent connection If the DSL light turns red it indicates that there is a problem with the cables connected or the DSL line Please check your DSL connection with ISP
There is on another reason that the modem might have gone bad. If all the above steps are executed and if this issue still persists replace the modem
I am having exactly the same problem. It occurred on Sunday 17th. I have phoned Optus who seem unable to work out what has happened. It will work wirelessly but not recognise it when set up via ethernet cable.
you may want your cable company to come out and check the forward signal to the modem wich could be to low , or the return to the modem could be to low/high . one last thing is ,it could be having packet loss so severe that it drops your connection even though the modem stays linked up.
On the bottom of the Modem, it usually lists the type of voltage/current ratio, for example, My modem is a 12VDC in, output is .75A Through the modem. Each modem has its own power requirements. Therefore if they dont match, you have the chance of either underpower (which means no use) or overpowering (and killing your modem permanently)
Best suggestion si the same as above by cnavarro, Buy the Right power supply for it, dont just try anything. get the matching one. Otherwise it will be Incident A or Incident B. Neither would work well, and you would end up buying a new modem all together.
If you have cable internet then you need to : * disconnect router from cable modem * restart the cable modem (power off-on) * restart the router (power off-on) * connect cable modem to router WAN port using CAT5 straight cable
If problem still exist try changing the cable to new one. If it still does not work then contact your ISP
The first step to try is to reboot both the router and the cable/DSL modem.
Turn off your computer, and unplug the router and the modem from the mains. Wait one full minute, then plug the modem back in. Wait until the lights stop blinking (until it indicates a steady connection). Once that is complete, plug the router back in, and wait until it also stops blinking. Once the router and modem are both back on, then turn your computer back on and check to see if you have a connection.
If that doesn't work, then take the router out of the picture -- plug a computer directly into the ethernet port on the modem. You should definitely have an Internet connection at that point. If it works, the problem is in the router. If it doesn't, you'll need to call Virgin Media's help desk for assistance.