Question about Kenmore 24032\24036 Top Load Washer

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Thumping and banging

In the spin cycle of the washing machine the inside drum thumps and bangs as if it were an broken roller. front load stackable

Loud banging and off balanced during spin cycle

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  • byronbrown Feb 23, 2008

    Same problem. Loud banging during spin cycle. I thought this had a Quiet Pak II? I've leveled the machine, and secured the front feet (the back feet are free floating?) The machine moves all over the place during cycles and I am constantly having to re-position it back in place. Please help!

  • Anonymous Mar 14, 2014

    Loud banging on final spin removed the front don't see any leaking or where it could be hitting.

  • Anonymous Mar 23, 2014

    I noticed a burning smell and have since not used the machine. When I looked at the front of the metal drum, where it meets the flexible rubber cover just inside the door, it looks like it has been burnt or scraped.

  • Anonymous Mar 24, 2014

    makes loud banging noise and plastic shavings inside machine, wont spin

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  • 156 Answers

Make sure all shipping pins are out the tub should move all around from side to side if it level still bangs its eather the balance ring top basket are there 3 slides on a plate above the motor just put some silacone oil on tham move around

Posted on Feb 25, 2008

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I have a ge frontload washer and it recently started making a really loud noise when in spin mode. It sometimes bangs the side also. What's going on?


It could be a few things that could be wrong with it. With the washer empty does the wash drum sit centered within the door? Also the drum should be level and not sag down or up. If it does, then it could mean the the springs or shocks are broken. You can check shocks by removing the two screws on the front bottom access panel. There are two shocks, and are mounted on the bottom of the the drum.

If the drum sits level and centered in the door, turn the drum by hand and feel how it spins. It should spin true and quietly without any kind of thumping or scaping noise. If it makes a thumping or scraping noise, or it wobbles as it spins this could mean the the spider arms that support the wash drum are broken. If it does not make any abrupt noise when you spin it by hand but when the machine is in a spin cycle, it spins with a loud roar like a jet plane is landing in your laundry room, then the bearings are gone.

It can be very expensive to have these machines servied since the machines needs to be taken apart to get the drum/bearing assembly. If you are handy, you can replace the bearing and seal for less than $100 in parts, but, if the spider assembly is broken, the parts alone can cost as much as a new washer.

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Most noises from a washing machine occur during the rinse or spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.This will solve your problem.

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If you spin the drum by hand, does it make any kind of thumping or banging noise? If it does, then you probally have a broken spider arm(s). This is very expensive to repair, unless you are handy, it may not be worth fixing. The link below shows the problem and how it can be fixed.
http://www.jimwilliamson.net/misc/2006-08-28-front-load-washer/index.html

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this sounds like this could be the bearings,to check for this,open door and with yourhand lift the inner chrome drum and let it fall then lift again and if you feel a knocking sound and a lot of play in it then its the bearings,i know there should be movement in the drum but this will feel more of a knocking.

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Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.

Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.

Replace/repair as necessary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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Highly likely that either your bearings or spider arm has gone out, this is no easy fix. You can 'search' above or click on 'troubleshooting' in blue to browse

RepairClinic.com (which is good)
espares.co.uk
AppliancePartsPros.com
Try these sites for spares.

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hi may i suggest you remove the top cover of machine and check the drum mountings(rubber) and the spring/s that are connected to the bracket on drum have not broken /come off just one other thing ? when machine was installed was the bracket under the top cover removed b4 connecting and using machine ? this bracket is for security/stability of drum whilst being transported see instruction book ? it is not the first time iv'e encountered this bracket not being removed by customer diy installation worth checking? best wishes

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This sounds like the brakes have gotten some residue on them and are grabbing way too hard. The banging is the tub stopping too fast and the torque from this makes the tub bang into the cabinet. Just one bang at the end of a spin. Is this correct???

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