Question about Canon MultiPASS MP700 All-In-One InkJet Printer

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Canon printer mr printer say alert then tells me wrong cartridge i know the right cartridge is in

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  • NanaScaturo May 03, 2008

    I have taken all the steps mentioned above. I also uninstalled the drivers and re-installed them. I have unplugged and plugged back in both the USB and power cord.

  • cheylane May 09, 2008

    I am having the same problem I have done these things ten times at the least whats next?

  • Anonymous May 22, 2008

    Don't worry. It's just the time to change the print head!!! very costly....thinking of buying a new printer.

  • Kat44 Jun 08, 2008

    Alarm light keeps flashing and message says wrong cartridge. All was fine until printer was unplugged and set up in another room along with the computer. Same cattridges are still in the ink tanks and they are new. I've removed them and reinstalled but still have the same problem. I cannot even try to do maintenance as with the alarm light on not allowing this process. Could the actual set up be incorrect? I have turned off printer, unplugged and restarted but to no avail.



    Thanks for any help.



    Calikokity@earthlink.net

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A) Verify the right color cartridge is in the right slot.
b) Verify that the cartridge is fully inserted (Press on front of cartridge) top gently to ensure the "Electrical" contacts make good contact.
c) Turn printer off/on

Posted on Feb 09, 2008

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I have done all that and is still coming up as wrong cartridge

Posted on Apr 20, 2008

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It keeps giving the alert wrong cartridge and wont print.I installed for the 1st time ink power cartridge instead of canon's and it won't do nothing........... these cartridge are half price but look...


Wrong cartridge refers to the printhead and not the inks. This machine, when the printhead goes bad gives that error. A new printhead is around $60.00 for that machine. QY6-0064-000.

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Hello !

Many cartridges now have expiration date chips built into them. So, since you mentioned that the cartridges are "old", they may have expired. Check the date.

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Cannon has made their ink cartridges in a way that you have to buy new ones every couple of refills.This is a way to bypass that..worked on my MP145.

Reset Ink level Canon Printer Cartridges PG-40, CL-41, PG-50, CL-51, CL-52
To reset the ink Level (method 1)
  1. Paste with a thin strip tape the upper horizontal row contacts
    Out of the cartridge (Picture 1)2.png
  2. Insert the cartridge into the printer and close the lid.
  3. The printer will now on the move, but wait until there on the screen Your computer is the message that there is a wrong way to a Ink cartridge is loaded. Click OK in the message
  4. Open the lid of the printer and remove the cartridge from there.
  5. Download Now the strip of adhesive tape and paste it contact now on the Second row (from top) horizontal contactjes. (Picture 2)
  6. Insert the cartridge into the printer back again and closed the lid. Weather will The printer is on the move again, and again we place an alert on Your monitor. This time, the message that the cartridge can not Be recognized. Click on OK again
  7. Open the printer and remove now for the last time the cartridge from the
    Printer.1.png
  8. Remove the tape and insert the cartridge in the printer and connect it Lid.
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Resetting the ink Level (method 2)
Works only in some cases

  1. Paste with a thin strip tape the bottom row of horizontal contact The cartridge off
  2. Insert the cartridge into the printer and close the lid.
  3. The printer will now on the move, but wait until there on the screen Your computer is reported that on one wrong way Ink cartridge is loaded. Click OK in the message
  4. Open the lid of the printer and remove the cartridge from there.
  5. Download Now the strip of adhesive tape and paste it contactjes now on the Contact uppermost horizontal row.
  6. Insert the cartridge into the printer back again and closed the lid. Weather will The printer is on the move again, and again we place an alert on Your monitor. This time, the message that the cartridge can not Be recognized. Click on OK again
  7. Open the printer and remove now for the last time the cartridge from the Printer.
  8. Remove the tape and insert the cartridge in the printer and connect it Lid.
  9. The printer is the cartridge back as a new and indicates that the cartridge full again

if that doesnt help... u will most likely be required to call canon...
thank you for using Fixya....
A very Helpful rating is appreciated...
have a nice day

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Make sure you are using factory new Canon ink cartridges.

If you purchased re-filled cartridges or third party cartridges that is most likely your problem.

Don

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If you are absolutely sure that cartridge is installed correctly, the contacts where cartridge may be dirty. Clean gently with soft lint free cloth with small amount of rubbing alcohol and retry. If problem persists the contacts may have been damaged.

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1 Answer

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