Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Whole thing paper jam but no paper or after its been turn on and acts as though its getting paper it says paper jam

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  • Anonymous Feb 12, 2008

    Refuses to calibrate. SHOWS AS paper jam but no jam visible. Refuses to show menu. Start button flashinggreen.

    Is stuck on (Please wait)

  • Anonymous Feb 23, 2008

    bought our kodak5300 today keeps saying paper jam but there is no jam then says push ok then says please wait but i could wait till the cows come home because nothing happens i tried everything why is there no manual? i am taking my printer back tomorrow i want a refund

  • MikkiG Mar 29, 2008

    Nice soloution, upgrade firmware but..... Koak say wait till the printer says "Ready" before commencing the firmware upgrade. How can you do this when after the phantom paper jam, the LCD just locks up on "Please wait"???

    Also the fixes that the firmware upgrade address does not include this problem.

    Next soloution pls:)

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  • 41 Answers

First thing you can try is Upgrading the Firmware or reflashing the Firmware. Open the Home Center software click the [ ? ] button on the top right then click [ maintenance ]. Then click [ Firmware Upgrade ] and follow the steps to complete it. even if the Version is the same. But do not complete it if the version is older then what you have. if it is older run the check for updates in the software and do the firmware upgrade again.

If that does not work open the back panel check for paper.
Make sure the small photo tray is not pushed in half way.

If all else fails take it back and exchange it. These are nice printers, dont let the few small problems get you down. The quality of pictures they print are great and the ink is cheep.

Posted on Feb 22, 2008

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