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Phone will not ring

Casio PhoneMate TP-340

Recently I have changed my phone service, we went from a landline to VOIP service.
Anyhow, my Casio TP-340 does not ring to announce incoming calls. The other phone in the house does ring.
The ATA I am using is a Linksys spa-2120.

I have been tinkering with these setting but have had no luck:
Ring and Call Waiting Tone Spec Ring Waveform: Sinusoid Trapezoid Ring Frequency: Ring Voltage: CWT Frequency:

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  • Fabio217 Feb 09, 2008

    Hi Jerry,

    Thank you for your reply.
    Where can I find the ringer equivalence number?
    Do not understand what I have to do to fix the problem.

    thanks,
    Fabio

  • Fabio217 Feb 09, 2008

    I found it,
    The REN of the phone is 0.0B

  • Granob Mar 31, 2008

    I also have changed providers from Bell telephone to Rogers (in Canada).
    Other phones in the house ring, but casio TP-340 does not ring and ansering machine does not kick in, but if I pick up the pohone, I can connect with callers and I can also call out. Is there a setting I can adjust or will I ned to replace this phone set? Please advisevia email.

    Regards

    Joseph

  • Ravidose Apr 08, 2008

    Glad to hear someone else has the same problem. Symptoms the same on comcast cable phone through their proprietary modem, no ring, no answer, but may connect. When it stopped I plugged in another (newer) phone with answering machine that worked, but couldn't page me. In desperation, I plugged in the TP 340 again and it worked for several weeks, then quit again. This week it quit again. resetting the modem didn't help. I suspect that the cable signal is variable, but will ask Comcast.

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I have the same problem for this hpone. The phone can answer and make call but not ring, of couse the answer machine function does not work. I used Rogers home phone and now the Linksys voip adaptor. But the phone works well with landline. I think the ring votage may not enough to ring the phone. Anyone get the solution?

Jack

Posted on Apr 24, 2008

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QUEM TEM O MANUAL DO TELEFONE: casio phonemate TP340 instruction manual, PODEM ME ENVIAR POR EMAIL. escaldeira@yahoo.com.brgrato

Posted on Oct 12, 2011

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They are sending a square wave and not a real generated analog sine wave. This is the problem. This would be a situation like comcast. or any Voip transmission cable modem fiber or skype ect.

Jerry has it somewhat right. The ringer voltage leaves the Central office at 105 ac at 17 cycles or hertz.

Cable or internet type service from the box sends a square wave.

There is not enough electronic voltage to run older western electric phones. maybe just one. The ones' with the real bell that energize the bell winding need a sign wave that is not square,

Posted on Apr 06, 2010

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If the phone rings while being used on a common land line but not when signalled by the linsys then the linksys is no providing enough power to trip the ringer. You may read a high enough voltage but it still has to provide enough current for ringer operation. the phone is labled with a ringer equivalency number and that should not exceed the output of the linksys. Thank you. Jerry

Posted on Feb 09, 2008

  • Jerry Peterson Feb 11, 2008

    Fabio: That isn't the problem, try the other jack that works with your operational phone. If it still doesn't function it can only be a ringer voltage problem. If you put your fingers across the pair when it's ringing you will feel the inductive kick, it can't hurt you but something you won't want to do for kicks. The ringer voltage from your local office can be as high as 100 volts but of course no amperage so it's safe. I looked on google but couldn,t any info pertaining to you phone. Goodluck. Jerry

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