New sony hifi system with dab radio model cmt-spz90db
Dab auto scan shows 'complete' on display but no reception on any channel. moving aerial gives little improvement. is a powered aerial the answer? if so which one and from where? moving the unit somewhere else in the room is not a practical option.
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This may be because you live in an area where DAB reception is currently poor, but to check this, please use our postcode checker (see 'check your DAB coverage' panel on the right) to see which DAB stations you should be able to receive. If reception for your area appears to be good, then it may be down to local conditions or building materials. Buildings constructed from steel and reflective glass are not good for radios with internal aerials as they reflect and greatly reduce the strength of signal. In such a case an external aerial will greatly improve reception, but most importantly, if you are using the supplied telescopic aerial, you should ensure that it is properly fitted and fully extended upright.
Secondly, when our products are first powered up from new, they automatically scan the DAB network to see which services are available. During this process it is important that the radio is not touched and that the aerial has been correctly fitted and extended as instructed. If this has not been done then it is likely that not all stations will be detected and only the strong ones displayed. To correct this a new AutoScan/AutoTune or System Reset should be performed as instructed elsewhere in our Q&A's.
I had the same problem - you can fix with a system reset. Unplug the unit at the wall and wait 2-3 mins, then plug in and switch on while holding the power button - the display will be blank for at first, but will eventually display '---------------------'. Release the power button and switch the unit on as normal. Press the Dab button and the unit will start to auto-search for channels. Give it a few minutes and you'll be back in action :) Chris
Radio Data System does need a good signal. You may need a better antenna. You don't actual say what you have for an antenna! So I can't say it's that. However not all Radio Stations broadcast the track name. And some don't broadcast any names of tracks. Some just tell you the name of the station and something like "all the best music on FM 105".
All of the presets I have encountered in the last years were thankfully simple; you manually tuned the station, then simply pressed and held the desired button until the display was stable (not blinking).