Webcam i am on step 4 of 4 on installation of my webcam and cant get passed it . it says if the video below is not coming from the correct device press the back button and reconnect your camera i did that but hit the back button and it just flashes i cant continue and i see no video i lost my cd for installation

Hi there,
Using the webcam will require some software. Something such as Microsoft Live Messenger or Yahoo Chat. When the webcam is active is when the blue light will appear.
An easy test using free software would be using VLC, you can obtain this here: http://www.videolan.org/vlc/
Use the download link and install, when you run it follow these steps:
Media -> Open Capture Device
You only need to change one setting here to test, you should see where it says "Video device name", on the right hand side from there will be a drop down menu. Choose the option that says "HP Webcam".
At the bottom press "Play". Then back at the main program press the large play button on the bottom left of the VLC window. Your blue light will now come on and you will see a delightful picture of yourself!
If you do not see the HP Webcam option, your starting point will need to be here: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3224050&lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=1842153
To find the correct drivers.
Good luck!

The Sony Notebook computers are shipped either with the Arcsoft WebCam Companion or the VAIO Camera Capture Utility.
1. Click on start, in the search bar type, Webcam Companion or VAIO Camera Capture Utility to find what is shipped.
2. If both are missing, then check if the drivers are installed for teh camera in device manager.
Press the Windows logo+R keys together to open Run Window.
3. In the Run Window, type "devmgmt.msc" without quotes and press the enter key.
4. In the device manager window, check if Imaging Devices is listed and has the Sony Visual Communication Camera driver installed.
5. If that is missing then, install the respictive software i.e; Webcam Comapnion or the Visual communination driver and camera capture utility.
You can install the drivers from the Sony support home page.

I could have provided the link if there would have been the exact model # of the notebook provided by you.

However, if the software is installed, then follow the steps to use the cam with VAIO Camera Capture Utility from the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000555
To use the cam with WebCam Companion Software follow the steps from the below provided link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1015371

Hi.

Based on the information you have provided, the issue might be due to the Webcam Driver or the settings.

However, in order to check if the Webcam is working fine, please try using the Webcam with any other Messenger Applications such as Skype, Yahoo etc.,

Also, please check if the Webcam Driver is mentioned in the Device Manager.

Please follow the below steps to check if the Webcam Driver is installed in the Computer.

1) Please press the "Windows Logo" and "R" keys simultaneously.
2) This should open the Run command window.
3) In the Run command window, please type "devmgmt.msc" and press Enter.
4) This will open the Device Manager window.
5) In the Device Manager window, please click on "Imaging Devices" and check if the Webcam Driver is listed under it.

By doing this we can confirm if the Webcam Driver is installed correctly.

Please perform the above steps and let me know the results.

Hope this helps.

Please feel free to contact for further information and assistance.

Hi,

Follow the below steps to set up a webcam on your PC
1. Before connecting the webcam to the PC USB, install the driver CD that came along with the Webcam.
2. Once installation is complete, insert the Webcam cable into the USB port.
3. You will find some drivers getting installed at the lower right corner of your screen.
4. Wait until you see the message "Device is now ready to be used"

Here you go. Your webcam is now ready to be used. Test the webcam with some video chat software or else
1. Press Window+Pause keys or right click my computer and select Properties.
2. Under hardware tab, click Device manager
3. Expand the imaging devices and you should find the webcam name listed there. Else the installation of your webcam was not proper.

Hope this helps. Feel free to ask any questions

1. p 1 Purchase a camera. Webcams can range from a basic model for around $30 to ones that contain a motion sensor for around $350 or so. Most mid-priced models come with a microphone install. Decide on what this camera will be used for and choose accordingly.
   
2. Step 2 Read the installation instructions completely before attempting to install the camera. Although this may seem tedious and unnecessary, it can save time and headaches in the long run.
   
3. Step 3 Back up the computer's hard drive just to be safe. This will allow for a speedy recovery should the installation mess up the computer.
   
4. Step 4 Install the webcam software. Before deciding to install the disc that came with the camera, check the Internet for an updated version of the software and download that if available.
   
5. Step 5 Plug in the webcam. The software should give a prompt at the appropriate time. Cameras are usually installed with a USB cable. If installed correctly, the computer will acknowledge so by popping up a message saying it can see the new device.
   
6. Step 6 Download an instant message program if using the web camera for chatting. Some free IM download programs include Yahoo Messenger, AOL Instant Messenger and Apple iChat.
   

Disregard the message that it does not pass windows logo testing and install your software as instructed below

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Using HP webcam in Quickplay software:
1. Click on Start button, select All programs and click on Quickplay.
2. Within the Quickplay application, click the Video icon (Icon resembles, camera, music, and film).
3. Double click on "HP Web cam" or “USB Video device” in the Source column.
4. Now you could see your self on the screen.
Using HP webcam on Muvee Autoprocucer software:
1. Click on start, Select all programs and click on Muvee Autoproducer.
2. It will open Muvee Auto Producer. (Click on Trial version if it prompts.)
3. Click on Tools the top and select the Get Video from Camcorder.
4. You would see your self on the screen.

If the webcam does not show the picture you need to perform the below steps. If the webcam works, you need not to perform the below steps. Please ignore the below steps. However, I personally recommend you to save this email and if any time the webcam does not work or if it shows blank screen please perform the below steps.
Before we trouble shoot this issue let me explain the reason for this issue, HP has released new driver for webcam and the driver update process can’t be done automatically and as long as the old driver exists the webcam does not work, To resolve this issue First we need to uninstall the existing webcam from device manager. Then restart the notebook and install the latest driver to resolve this issue
Step 2: Steps to Uninstall the Webcam drivers from the device manager.
1. Click on start and click on Control panel.
2. Click on "the Classic View" on the top left side of the control panel.
3. Double click on the "Device Manager" icon in the list.
4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
4. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)
5. Now the Imaging devices option should not appear on the device manager.
Note: If the HP pavilion webcam is not listed or Imaging device is not listed, in device manager you need to reset the Bios to enable the webcam. Once you reset the Bios the webcam will listed in device manager. Here are the steps to reset the Bios.
1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"
Step 3: Restart the notebook.
Step 4: Click on the below link and then click on Save button of the download window. Click on brows and then click on desktop then click on Save.
*we need to download the file to the desktop.
ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe
Step 5: Installing downloaded web cam driver (sp34746).
1. Double click on the downloaded file (sp34746) and follow the on screen instructions to install the file.
Step 6: Once the installation prompts you that the installation has been successfully completed. Now you need to restart the notebook.
Now check the webcam input in Quickplay software using the steps provided on the step no. 1. The webcam should work, if the webcam does not work please verify the below steps.
Step 7: Enable the Imaging services on the notebook.
1. Tap Window key(flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen.
3. Type SERVICES.MSC and hit enter.
4. You would see the services window on the screen.
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click on Apply and Ok.

Step 8: Now check the webcam in quickplay or Muvee software. verify the step 1 to know about how to use the webcam in quickplay or muvee.
If the still issue persists, Please check webcam name in device manager. If you see USB 2 Video device under the Imaging devices the webcam works properly (it means latest drivers have been loaded successfully). If you see the HP Pavilion webcam under the imaging devices, it means still the notebook is using old webcam drivers and you need to repeat the steps from Step 2:
Follow theses steps should help ya get back on line with your cam .

Good Luck, Have a great Sunday and a safe one.

uninstall the software from add/remove programmes and then install again and connect the cam to a different usb port than before.

You won't believe this! After trying all drivers on MSI Site, reinstall the proper driver and restart laptop.

Press the P1 button on the top right hand corner (near the power, wifi, internet, etc button) and Windows does the found new hardware sound.

Open the application and your done!

Another problem less :)

Weird but worked for me for yahoo and messenger but not quickplay. If you have the Chicony web camera, follow these steps to download Acer webcam drivers.

1. Download Acer 5210 Chicony Webcam drivers.

2. Run the setup file.

3. Follow installer prompts then RESTART PC.

4. Ignore the 'installing drivers' popup.

5. Open up the Control Panel.

6. Open up the Device Manager.

7. Select webcam from 'Imaging Devices'.

8. Right click on webcam and select 'Update'.

9. Select 'Browse computer for driver'.

10. Choose 'Let me pick from list of devices on PC'.

11. Uncheck 'Show compatible hardware' checkbox.

12. Scroll down to Chicony manufacturer.

13. Choose the 'Acer Crystal Eye Webcam'.

14. Install even if a question pops up.

YOU ARE DONE AND ENJOY YOUR CHATTING WITH ACER CYRSTAL EYE WEBCAM.

Thanks to DylanBennett for uncovering this odd fix for the HP webcam