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Posted on Jan 13, 2010
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Problem printing to Aticio 3235C from new HP laptop networked through office server. Other laptops work fine. This laptop worked fine until a month ago when it stopped saving Valid Access code. So now will not print at all. Suggestions?

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  • Posted on Jan 13, 2010
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Hi,
There are a couple of steps to be performed to verfiy whether your laptop is handshaking with the newtwork printer. First assign the printer with a Static IP address. This information is provided in the administartor guide of the printer.This setting can usually be found in the network settings of the printer.
Please set the subnet mask, and the default gateway. This info is found in your PC. Click start, Run, type in CMD, and new black window will pop up, type ipconfig/all press enter, this will show all the network information you will need for this. This was the printer communicating with your PC from the printer.Now the other way round.First delete the old driver of the printer and reinstall the driver. Most manufactures provide an automated click next type of install software. You can search their website for the the drivers.After reinstalling now try to print.

Let us know if you need further assistance.
Thanks for contacting Fixya.com

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