Question about LG VX9800 Cellular Phone

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"use genuine battery" message

I ordered a new battery for my LG Vx9800 Verizon phone, with more maH. When I insert the new battery in the phone, the message "use genuine battery" appears and turns off in 10 seconds and won't allow me to charge it. There is nothing wrong with the phone and It works fine with the orginal battery.

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  • renscapri May 11, 2008

    I bought a new battery with the same power rating as the original and I have the same problem use genuine battery and it is a factory battery. say power off in ten seconds and shuts down.

  • Anonymous Sep 29, 2008

    the phone just says use genuin battery power off

  • luoiejane89 Mar 28, 2009

    i have a phone here lg verizon9800 and i dont now what happen to this phone it wont charge and if i will turn on the phone the messege is "use ginuine battery.,.,what should id o with this????and what is the meaning of mAH??????

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  • 108 Answers

Because you are using a battery with more mAH your phone is not getting it. Have you got the same from LG, if so ask them for compatible battery. If not don't try such things. Better you get two batteries of lower mAH.

Posted on Feb 09, 2008

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