Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

4 Answers

My book essential edition 2.0 usb

The computer is looking for a driver, when my book is connected, but it cant find any, the blue ligtht is on, so there is power on. I have read that there aint any drivers for vista, is this right.

I am starting to give up.

Have tried to get software by western digital, but it doesnt work either

Please help me

Posted by on

  • christyj Mar 03, 2008

    My Western Digital external hard drive is not being read by the comp, I had to restore to factory setting 3 times now when this happened to get the driver back..as well as other reasons. It worked the first 2 times, but not now. I called Western Digital and was told I can send it back in to be repaired as it is under warranty. I said I have had this problem before and was only told The book runs fine with Vista. I do not agree with them obviously as this is not the first time. I always look on WD web page however have yet to even see that they are working on fixing the Vista issue.

  • Anonymous Mar 10, 2009

    this is some ******** i have the 160 gig my book essential and it comes up in my safely remove hardware list and shows its plugged up but when i go to my computer to access this drive theres nothing there and in device properties it shows up and says thats it is updated and all this other **** but i cant access the drive WTF is up with that? im running windows vista 32 bit and it should work fine ive tried everything and its not coming up if someone could email me or im me it would be a greatly appreciated this is starting to **** me off Seann-23@hotmail.com thanks everyone maybe i can get this figured out

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You need to reinstall the drive. If you didn't have the WB drive you download it from here:
https://websupport.wdc.com/registration/index.asp?s=download

Posted on Jun 12, 2008

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I keep messaging them about something to possibly fix it (I'm having the same problem, too), and I explain EVERYTHING I have done, and they just tell me to reinstall the driver again.  I have Vista, and under my products registration section on the site, there is a section that says:
Download Restricted Software Legal Disclaimer: To provide you with faster and reliable downloads WD has partnered with Mirror Image. By clicking on the download link you agree to Mirror Image's Acceptable Use and Privacy Policy.
However, nowhere on the page is a download link for the driver...nor a download link for anything else.  I have too many important documents on that thing to get rid of it...I guess all I can do is sit here and wait (for what seems like a miracle).

Posted on Sep 12, 2008

Hi,

I have the same problem with the western digital. He can't find the external hard drive, **** **** ****

Posted on Apr 04, 2008

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Unfortunately, if there is no driver for Vista, the only thing you can do is go to google and search something like this: "Western Digital My Book" +Drivers +Vista. Make sure to include the quotes on the certain parts, and the + signs. You might find a homemade driver, but they may not be completely reliable, and some may crash you computer if your not careful. I would wait until a final release came out for the Vista Drivers. They have to make some soon otherwise they would loose a big chunk of buisness, so my advice is to wait.

Posted on Feb 10, 2008

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