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Shut the printer down. Remove the software from the computer. Come off line. Disable the Antivirus software Re install the printer software following the prompts exactly
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When turn on status ok, but when star to print, it feed paper then jammed? Problem with head carriage. Check chip and connector chip at carriage. Try to use another ink tank.
Take it apart,as fas as you can.clean out all of the paper and chips.
The print 5 pages only, twice as the Epson manual says to do , in order to clean itself out.
What sort of paper are you using? What sort of volume has the machine done? Have you ever had a jam and pulled the paper back out through the auto sheet feeder instead of feeding it through the exit rollers?
Make sure the photo paper is not curling when it goes in. I had same problem before, with paper jam error even though the photo paper did not appear jammed. I noticed the photo paper was slightly curled, so I flattened it out and that solved my problem. Also, if you are loading multiple sheets at one time, try just loading one sheet and see if that fixes it.
>disconnect printer from the computer >powercycle the printer >check for obstructions / torn papers inside unit >if issue still persists - hardware issue
>warranty starts from the DATE OF PURCHASE better check
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