Question about Dell Inspiron 6400 Notebook

1 Answer

DVD Drive problem

My DVD drive is not visible anymore. I have problems while start up. When i lookup in the device manager, it displays strange names for my DVD driver like SON[" "DVD+ - RW"DW-S5:A".
My actual DVD is SONY DVD RW+- Q58A
I read certain articles on the web suggesting that such problems might arise when u hibernate the system. I used to hibernate the system quite often.
I can only used the system only when i completely disable the drive, orelse it wont even start.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 198 Answers

Hello,

There maybe a problem with a ribbon like cable that connects your drive to the mainboard. In order to be sure if there is a hardware problem, try to boot your laptop using a bootable cd. If this works and you can read files from the cd then it maybe a windows instalation or driver problem. My best guess is however a hardware problem related to that specific cable or connector. You should try to check these if possible. If your laptop is still in warranty send it to a service center for in-warranty repairs. Otherwise I may help you on how to dissasemble it or how to check that connector.

Hope it helps,
Bogdan

Posted on Feb 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Restore dvd


Check the CD/DVD drives status in Device Manager.
  1. Click the Start button. In the Start Search dialog box, type dev, then click Device Manager.
  2. Locate the lDE ATA/ATAPI controllers. Click on the entry to expand the list and make sure there is not a down arrow in front of a device. If a device has a down arrow in front of it, right-click on the device, then click Enable.
  3. Make sure there is not an exclamation mark (yellow splat) on the device. If a device has an exclamation mark, right-click on the device, uninstall and reinstall the driver.
  4. Locate the CD/DVD-ROM drives. Click on the entry to expand the list and make sure there is not a down arrow in front of a drive. If a drive has a down arrow in front of it, right-click on the device, then click Enable.
  5. Make sure there is not an exclamation mark (yellow splat) on the device. If a device has an exclamation mark, right-click on the device, uninstall and reinstall the driver.
  6. Optical drive not detected
  7. Check BIOS setup to verify if drive is detected outside of Windows.
    1. Press the F2 key repeatedly as the computer starts.
    2. Locate the page where drives are displayed. This varies between different motherboards. Please reference your User's Guide for specific model information.
    3. Desktop computers: Refer to the Drive Configuration page (or similarly named page), or the Standard CMOS features page to identify all Optical drives that have been detected. BIOS Setup will present a table which matches drive ports (drive connectors on the motherboard) to drives detected at a given port. Example pages are linked. Reference the Product pages for the specific model.
      Notebook computers: Refer to the Main page of the BIOS to identify optical drives that have been detected. BIOS setup matches a Drive Port name to a drive detected at that port. Drive Port names (left side) vary per the following examples:
      > IDE Primary/Master: [HL-DT-ST DVDRAM GSA-T20N-] Left-Bay PATA: PHILLIPS CD-RW/DVD-ROM-(PM) Optical Drive: Optiarc DVD RW AD-7560A -(PM) DVD and CD drive names (right side) will include "CD" or "DVD" in the name.
    4. Inspect and reseat cables. Use proper Electrostatic Discharge procedures.
      1. Turn off computer and unplug power cord.
      2. Disconnect everything except the monitor and keyboard.
      3. Place computer on a stable work area with case cover facing up.
      4. Remove cover.
      5. Find internal drives.
      6. Inspect and reseat any cables to drives not detected. Click here for additional information about drives, motherboard connectors, and drive cables.
        • Check for broken connectors on drive, motherboard, and drive cables.
        • Check for bent or broken pins on drive, motherboard, and drive cables.
        • Check cable orientation.
        • If available, try a different cable. If drive works with new cable, the original cable is probably defective.

Dec 17, 2013 | Gateway MT6707 Notebook PC

1 Answer

Inspiron 1300 won't recognize my cd drive anymore


Symptom CD-DVD drive does not show in 'My Computer' nor in the Disk Management Utility. Checking its status in Device Manager it has the yellow ! with the message Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution A quick Google search led me to this registry hack:
  1. Close all open programs
  2. Click on Start, Run, and type REGEDIT and press Enter
  3. Follow the path HKEY_LOCAL_MACHINE/ SYSTEM/CurrentControlSet/Control/Class/{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    1. UpperFilters
    2. LowerFilters
    3. UpperFilters.bak
    4. LowerFilters.bak
  5. If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
  6. After deleting the keys, close the Registry Editor
  7. Reboot your computer
  8. Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Mar 09, 2011 | Dell Inspiron 1300 Notebook

2 Answers

DVD drive does not play dvd movies anymore. When we insert DVD it is not recognized. A box used to pop up where we would choose method of playing DVD. Does not appear anymore. A tech friend tried for...


Try cleaning the eye gently with a cotton swab and a little alcohol.If that doesn't work after a few cleanings then the drive itself may need to be replaced.

Jan 08, 2011 | Toshiba Satellite A215-S5837 Notebook

2 Answers

My dvd/cd rom is not working and is not displaying on my computer folder/dialogue box of hp pavilion dv6000 laptop it is not displayed wen i click on my computer to check it. Others; local disk, recovery...


click on the start button>in the start

search box type in regedit>now you will

see the regedit option listed there>click

on it and click on continue>now you will

have the registory editor window

open>here on the left hand side double

click on HKEY_LOCAL_MACHINE>under

that double click on SYSTEM>under that

double click on Current Control Set>now

double click on Control>now double

click on Class>now look for 4D36E965-

E325-11CE-BFC108002BE10318.click once

on this option.>now on the right hand

side look for "upperfilters" &

"lowerfilters".you may have both of

them or any one of them.just right click

and delete any such file.after this close

all the windows and restart the

system.if everything goes fine your dvd

drive should work fine.

Jan 20, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Acer dvd driver missing acer ferrari 400 dvd uj-845-c


CD/DVD drive drivers are Operating System generic drivers and need not to be installed explicitly. The CD/DVD drive drivers are installed along with the Operating System and can be reinstalled automatically at next restart, if missing.

Check in the Device Manager under the "CD/DVD drive" category if there is any device listed there and having exclamation mark. If there is any exclamation mark visible beside the CD/DVD drive name then right click on it and restart the Computer.

Restarting the Computer will reinstall the CD/DVD drive driver thus causing it to work normally.

Nov 25, 2009 | Acer Ferrari 4005WLMi Notebook

4 Answers

Dvd rw drive not detecting a cd or dvd inserted


I that case, you will have to change the dvd/rw drive completely. I believe the lens is very weak.

Take care.

Nov 19, 2009 | HP Pavilion dv6000z Notebook

1 Answer

My Combo Drive is not visible


Please read to the end before atempting this.
Is this XP or Vista. In Windows based computers some times the High and Low filters get messed up in the registry. If the drive is still good and you had not had any issues with it not reading disks then the filter settings may be your problem. Try this:

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
Note: Vista doesnt come with the run command as a choice so just type REGEDIT in the search bar above Start..
3) Click on the plus signs (+) next to the following folders to open them.

HKEY_LOCAL_MACHINE

SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
(looks like same file name for XP and Visat?)

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak

5) If you see any of the above keys, right-click on each of them and choose Delete
6) Close the Registry Editor
7) Reboot your computer
8) Click Start
9) Open My Computer and check to see if your CD or DVD drive shows now.
Open the device manager for your version of Windows and make sure the Rom Drive is showing and that it is not showing an exclamation mark. If you still do not see the Rom drive then your drive may be defective. Note: you migh have to reinstall some of your CD or DVD playing/burning software. Hope this helps... Dale

Feb 20, 2009 | Acer TravelMate 2300 Notebook

1 Answer

DVD drive doesn't work


It's likely that you have a bad drive. Before rushing out to buy another one, remove the device for CD/DVD drive under Device Manager and restart the computer. Let Windows reinstall the driver and see if that helps.

Additionally, you might want to completely remove the drive, check the connections on the end, and also use compressed air to blow out inside where the connection is made.

If after all that, still not working ...bad drive :(

Sep 28, 2008 | Acer Aspire 3502WLCi Notebook

2 Answers

DVD Mutirecorder drive driver


hi, I have scoured the internet and this worked for me

Fixing Code 39 Error
If your CD-ROM drive is not visible in My Computer, you may see the following error message displayed with the CD or DVD drive item in your Device Manager. (Steps to open Device Manager are discussed later in the article.)
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Using Device Manager
To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.
In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
Using Registry Editor
If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.
Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.
After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.
To fix the error by editing the registry, perform the following steps:
  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.

It sounds complicated but it was actually quite simple, just make sure you delete the right files.

Aug 02, 2008 | Toshiba Satellite A100-S8111TD Notebook

2 Answers

TOSHIBA SATELLIT A105-S4244


Does it show up in xp as being there? Will it spin up when disk is put in? Is it both dvds and cds it wont read?

Jan 06, 2008 | Toshiba Satellite A105 Notebook

Not finding what you are looking for?
Dell Inspiron 6400 Notebook Logo

Related Topics:

119 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Laptops Experts

Coss

Level 3 Expert

1043 Answers

Donna Sander

Level 2 Expert

193 Answers

Jax Planet
Jax Planet

Level 2 Expert

921 Answers

Are you a Dell PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...