I have a problem with the black printout of my Dell 922 printer. It can print a b/w copy fine, but the test page, alignment page or any document printed have about 5 cm missing from the right side. This problem does not occur with any of the colours,. or when using the colour cartridge to print black. I have already changed the black cartridge and reinstalled the software, but this did not solve the problem.
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" Unplug the printer cable from the computer.
" Unistall the printer drivers from Device manager and also unistall the all the printer appications
" restart the computer
" Click here and slecet the operating system and download the drive
" after installing drivers and software it will ask you to connect the printer.
" then you can connect the printer and and try to Print the test page.
STEP: Disconnect and Reconnect the Printer Power Supply Additional Information
Unplug the power cord from the wall socket. 2.
Disconnect the power supply from the back of the printer. 3.
Wait 15 seconds. 4.
Reconnect the power supply to the back of the printer. 5.
Plug the power cord back into the wall socket. STEP: Perform a nozzle clean on the printer. Additional Information
The following steps will guide you through running a nozzle clean on the 922 printer:
1. Press the Scan Button and the Up Button at the same time to enter diagnostic mode. 2. Use the Up Button or Down Button to navigate to Clean on the LCD and press Menu to begin the nozzle clean. 3. Check the nozzle clean printout and make sure that it is clear of defects and that all expected color bars exist on the page.
STEP: Clear NVRAM on the 922 Printer Additional Information
Press the Scan Button and the Up Button at the same time to enter diagnostic mode
Use the Up Button or the Down Button to navigate to the option for Clear NVRAM on the LCD and press Menu to confirm. 3.
Press Menu again when asked if you are sure. 4.
Press Menu again when asked if you are really sure.
Ink Cartridge and Print Quality Issues on Inkjet Printer
STEP: Verify the Paper Settings and Change the Quality Level Additional Information
1. Click the Start button, point to Control Panel, and then click the Printers and Other Hardware menu item.
2. Click the Printers and Faxes menu item.
3. Right-click the Dell AIO Printer Model Number icon, where Model Number is the model of the printer to troubleshoot.
4. Click the Properties menu and the Printing Preferences menu option.
5. Click the Quality/Copies tab. 6. Click the Paper Setup button.
7. Choose the appropriate paper type based on what is being used in the printer.
STEP: Verify the Printer Ink Levels Additional Information
Quality problems are most often caused by low ink levels or one or more colors in the color cartridge being completely depleted. Perform the following steps to determine the current ink levels and to check for missing colors.
1. Click the Start button, point to All Programs, and then click Dell Printers.
2. Click the model number of your Dell printer.
3. Click Dell Printer Solution Center.
4. On the main window of the solution center you will see two ink tanks in the lower right hand corner. Verify that the ink cartridges are not empty
To ensure that the quality problem is not caused by one color missing print a test page and verify that the colors in the CMYK boxes appear correct. To do so, perform the following actions from the solution center window:
1. Click the Maintenance button on the left-hand side of the window.
2. Click Print Test Page.
3. Verify that the Cyan, Magenta, Yellow, and blacK colors are printing without streaks.
1. If it prints the alignment page, sometimes you have to put the page back on the scanner glass and hit continue or start on the printer for it to scan back in the alignment page to complete the alignment process
2. If thtat's not it, try going to add/remove programs in control panel and uninstall all dell pritner software, then reinstall using the link below:
Could have a corrupt driver. Disconnect
the printer or at least be sure it is turned off. I'd do
both and when the CD software program asks you to connect the printer
to the USB port, do so and it should again work properly.
Hope this helps. Bud