Question about ASK Proxima C170 Multimedia Projector

5 Answers

Lamp didn't strike

Since the powered on , ASK Proxima C160 display the message "Lamp didn't srtike" and trying this continuously. I've replaced 2 new lamps, but the problem still appear. Can You advise something?

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  • 4 more comments 
  • s_tar Feb 11, 2008

    The old & new lamps after powered on, stays off. All lamp terminals are OK. Possible the voltage interrupt cause, maybe something hardware problems. I need an advanced help.

  • s_tar Feb 11, 2008

    I performed all described steps, but problem still unsolved. Initially, POWER green LED - is on, Display Message:"powering up wait 19 sec... to 0sec" gave the countdown. Then POWER red LED - flashing, and Display Message:"Lamp didn't Strike" - appear about 2 second, then retry again and again... Menu options - unavailable. Trying to reset lamp timer - unsuccessful. What I may do in this case?

  • s_tar Feb 11, 2008

    The Last solution is as Solution 2 - did no effect.

  • s_tar Feb 11, 2008

    I understood this, but I need C160 service manual, or board scheme. Can You help me with these?

  • s_tar Feb 11, 2008

    Can somebody send me C160 internal boards schemes or Service (no User) manual? For bad electronic component's finding. Thanks in advance.

  • s_tar Feb 11, 2008

    We are replaced lamps at two times. Unfortunaly, it's no service center nearest around 500 km or more. We are on the oil field near by a Kaspian Sea. We have to repair by ourself only. Thanks for advise.

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5 Answers

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Hi there

how about bringing that to a service center and have the lamp replaced. i see here that many experts already have thier share of solutions and yet there is no fixya. so, at least have your projector have a new lamp and better exhasut fan. thanks for using fixya. ^_^

Posted on Feb 11, 2008

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Hello sir

Posted on Feb 11, 2008

  • 2 more comments 
  • dewan nafees ahmed Feb 11, 2008

    your power circuit is the bad culprit over there..
    some element is down in there which is not doning its job.. either replace your power board or else open the set and see for which element is not working..

    else last option will be to taking it for a full service. which is the best one..

    good luck..

  • dewan nafees ahmed Feb 11, 2008

    this is the link i found..

    see if it helps

  • dewan nafees ahmed Feb 11, 2008

    ooops sorry i think its giving only user guide.. but try in tat site itself for service guide too...

  • dewan nafees ahmed Feb 11, 2008

    thanks for rating.. i was about to say tat.. good luck

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 link for manbual =
http://www.askproxima.com/products/projectors/C170/download/english/user_guide.pdf

Here are some tips to help your projector lamps last longer.


Once you turn on your projector, wait at least five minutes before turning it off to allow the fan to properly cool the unit. After the fan has cooled your projector
Do not obstruct the air intake or exhaust vent.
Replacing the projection lamp
The lamp hour timer in the About menu counts the number of hours the
lamp has been in use. Fifty hours before the specified end of the lamp’s life,
the message “Replace lamp” briefly appears on the screen at each startup
and in the Interactive Display. After 50 additional hours, the lamp will no
longer light. You can order new lamp modules from your dealer. See
“Accessories” on page 43 for information.
1 Turn off the projector and unplug the power cable.
2 Wait 60 minutes to allow the projector to cool thoroughly.
3 Turn the projector upside down and remove the lamp door by placing a
flat-blade screwdriver into the space between the lamp door and the
projector and gently prying the door off.
4 Loosen the captive screw on the lamp module.
WARNINGS:
• To avoid burns, allow the projector to cool for at least 60 minutes before
you replace the lamp.
• Unplug the power cord before replacing the lamp.
• Do not drop the lamp module. The glass may shatter and cause injury.
• Do not touch the glass lamp screen. Fingerprints can obscure projection
sharpness.
• Be extremely careful when removing the lamp housing. In the unlikely
event that the lamp ruptures, small glass fragments may be generated.
The lamp module is designed to contain most of these fragments, but
use caution when removing it. Before replacing a ruptured lamp, clean
the lamp compartment and dispose of cleaning materials. Wash hands
after lamp replacement. This product has a lamp which contains a very
small amount of mercury. Dispose of it as required by local, state or federal
ordinances and regulations. For more information see
www.eiae.org.
5 Detach the lamp connector from the projector by depressing the locking
tab on the connector and lightly pulling it free.
6 Carefully remove the lamp module by grasping and lifting the metal
bail wire. Dispose of the lamp in an environmentally proper manner.
7 Install the new lamp module, making sure that it is properly seated. Be
careful not to touch the interior components of the projector.
8 Snap the bail wire back into its flat position against the lamp module.
9 Re-attach the lamp connector to the projector. The locking tab should
engage when the connector is fully plugged in.
10 Tighten the screw on the lamp module.
11 Replace the lamp door.
12 Plug in the power cable then press the Power button to turn the projector
back on, then reset the lamp hour timer.
Resetting the lamp timer
If the lamp timer has reached the maximum number of hours for the projector
lamp, the LED on the projector’s keypad will show a lamp error (see
“LED behavior and meaning” on page 16). To reset the lamp timer, press the
decrease volume button on the keypad and the increase volume button
simultaneously for 10 seconds. You can also navigate to the Settings>Service
menu and select Lamp Reset to reset the lamp timer.

Good Luck
Was this solution helpful? Show your Appreciation by rating it:

Posted on Feb 11, 2008

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Download repair manual and follow all instuctions
Refer to this manual for proper startup and shutdown procedures.
http://www.askproxima.com/products/projectors/C170/download/english/user_guide.pdf

Replacing the projection lamp
The lamp hour timer in the About menu counts the number of hours the
lamp has been in use. Fifty hours before the specified end of the lamp’s life,
the message “Replace lamp” briefly appears on the screen at each startup
and in the Interactive Display. After 50 additional hours, the lamp will no
longer light. You can order new lamp modules from your dealer. See
“Accessories” on page 43 for information.
1 Turn off the projector and unplug the power cable.
2 Wait 60 minutes to allow the projector to cool thoroughly.
3 Turn the projector upside down and remove the lamp door by placing a
flat-blade screwdriver into the space between the lamp door and the
projector and gently prying the door off.
4 Loosen the captive screw on the lamp module.
WARNINGS:
• To avoid burns, allow the projector to cool for at least 60 minutes before
you replace the lamp.
• Unplug the power cord before replacing the lamp.
• Do not drop the lamp module. The glass may shatter and cause injury.
• Do not touch the glass lamp screen. Fingerprints can obscure projection
sharpness.
• Be extremely careful when removing the lamp housing. In the unlikely
event that the lamp ruptures, small glass fragments may be generated.
The lamp module is designed to contain most of these fragments, but
use caution when removing it. Before replacing a ruptured lamp, clean
the lamp compartment and dispose of cleaning materials. Wash hands
after lamp replacement. This product has a lamp which contains a very
small amount of mercury. Dispose of it as required by local, state or federal
ordinances and regulations. For more information see
www.eiae.org.
5 Detach the lamp connector from the projector by depressing the locking
tab on the connector and lightly pulling it free.
6 Carefully remove the lamp module by grasping and lifting the metal
bail wire. Dispose of the lamp in an environmentally proper manner.
7 Install the new lamp module, making sure that it is properly seated. Be
careful not to touch the interior components of the projector.
8 Snap the bail wire back into its flat position against the lamp module.
9 Re-attach the lamp connector to the projector. The locking tab should
engage when the connector is fully plugged in.
10 Tighten the screw on the lamp module.
11 Replace the lamp door.
12 Plug in the power cable then press the Power button to turn the projector
back on, then reset the lamp hour timer.
Resetting the lamp timer
If the lamp timer has reached the maximum number of hours for the projector
lamp, the LED on the projector’s keypad will show a lamp error (see
“LED behavior and meaning” on page 16). To reset the lamp timer, press the
decrease volume button on the keypad and the increase volume button
simultaneously for 10 seconds. You can also navigate to the Settings>Service
menu and select Lamp Reset to reset the lamp timer.

Posted on Feb 11, 2008

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  • 3,422 Answers

Hi,

lamps are affected by strikes. each strike erodes a part of the anode. so in essence, the lamp wears out. However a Xenon has a much longer hour life as once it is running, it cares "relatively" little about how long. SO for commercial units, this is an advantage. there are also larger potential issues about colour stability over life.

with UHP, they care only minimally about strikes, it really is not even a strike, so while frequent on and off can kill it early, with normal usage, you are going to be fine. However with a UHP, if a lamp runs for longer times... then you have issues. THe way i had it explained to me was as such;
With a UHP, it gets up to proper operating temp in about 5 mins. once it is there... it SLOOWWWLLLLLYYYYY continues to heat up. After about 2-3 hours, it starts going outside the nominal operating range. once it does so, it starts to degrade the lamp. thereby lowering life expectancy. if you shut it off after about two hours or so and let it cool for ten mins then do it again for two hours... you are in a much better place. In a grand scheme, apparently if you run the proj for an average of 4-6 hours every time, then expected lamp life goes to about 50%. THis is very rough and in a general sense so just take it as general guidelines.

TIPS TO EXTEND PROJECTOR LAMP LIFE:

Lamp life for a projector will vary based on many factors including application, installation, intake of cool air and exhaust of hot air, usage, and proper maintenance. Heat buildup can reduce lamp life and even damage your projector. Here are some tips to help your projector lamps last longer.


Once you turn on your projector, wait at least five minutes before turning it off to allow the fan to properly cool the unit. After the fan has cooled your projector, you may unplug it and store it as desired.

Do not obstruct the air intake or exhaust vent. Paper should not be placed on top of a projector, or where vents are located.
.
Keep the exhaust vent at least two feet from any object.


If the projector is built into a compartment, wall, ceiling or shelf mount, the minimum distance requirement (usually at least two feet) stated in your owners manual must be maintained.

Clean the projector's air intake filter every three to six months -- or more frequently -- based on your operating environment.

Do not move your projector until the lamp has cooled (about five minutes).

Run your projector for two weeks and/or 20 hours shortly after your purchase. If the lamp is going to fail, it will usually occur within the first ten hours of operation. Lamp warranties typically last just 90-180 days from the date of purchase, rather than the first installation.

When you purchase a replacement lamp for your projector, remove the existing lamp and use the old lamp as your spare. If your projector is new, test the original lamp for the two weeks/20 hours before removing and storing as a spare.

I hope the info. which i have given you solves ur problem if not i am sad to say you have to get it repaired..

Goodluck,
Please don't forget to rate me as fixya..

Posted on Feb 11, 2008

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