Im not able to store songs permanently in my sandisk e280.....after i store songs and listen to them,i turn the player off but when i turn it on again all the songs get erased and the song list shows empty....
what should i do????
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Re: not able to store songs....
I would recommend that you get the latest firmware upgrade for your device...Once you update the firmwar you shouldnt have the problem you are having now..To update the firmware go to: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Hope this helps
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Call technical suport at Sandisk. You might have a corrupt file. They will walk you through the steps. You may have to reformat which means you will lose everything you already loaded. I've had mine for about a year and it's still working fine. You may need to load the latest firmware as well.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Download the Sansa firmware upgrader and install it first. Then, hold in the volume + button on your Sansa player and connect the Sansa to your computer (while it is in the OFF position). The computer will recognize the player after you continue holding the volume + button for 5-50 seconds. Restart your computer. You will lose all files stored on the Sansa, but it will work again.
so basically you are having problems transferring songs to your device? if thats the problem try to format your device using windows media player and then try transfer the songs again...what program are you using to transfer the songs to your device?
There is a problem with the device firmware itself..you can try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e280 resolved much of the freezing issues....also there are two modes for you to use the e280 the msc and mtp.....try deleting in mtp mode....if that doenst solve it...just go to the sandisk site to get a firmware upgrade done...and that would solve the proplems..