Question about Office Equipment & Supplies
When I print images they are unclear because everything is printed with a shadow that is either red or pink. Even if there are words in the images and they are black they have a red shadow that makes them unclear.
If you are good at taking things apart and not destroying them, then the problem can usually be fixed easily.
Remove the ink carts.
on either side of the carrage there is a screw, remove both of them.
CAREFULLY slide out the silver bar those screws are holding. Be sure to note its orentation for putting the thing back in later.
also carefully remove the silver "fingers".
remove the black clip/cover on the right side of the carrage that covers the ribbon cables.
lift the head (you see 4 nipples in there-- that is the top of the head assembly)
gently pull out the ribbon cables.
on the bottom of the head is 2 screws, remove them
now the head will come into 4 parts. Nipples, Gasket, nozzle block, and a metal guard.
get some windex with amonia.
soak the parts for a day or 2.
blot dry, then let it set for atleast 2 days to be sure it is COMPLETELY dry.
reassemble, charge the ink, do the printers head cleaning, and boom. back in business.
this works 90% of the time
Posted on Feb 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Depending on where the problem originates, this could be a bad wiper (cleaning) blade, faulty corona, or incomplete fusing.
It is easy to determine where the problem is located: Interrupt a printout in mid-stride (where part of the paper is between the toner/developer and fuser. If the un-fused image has ghosting, it is a fault in the area of the drum
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