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Make sure you are following all the steps, because picture message looks the same as text but has one extra menu for adding the image itself. Watch the steps at http://www.HandBookLive.com under Electronics->Cellphones category click on Motorola RAZR video. Chapter 14, called "Send pictures to your friends"
I can get pictures off of the original phone. but not messages. I know how to transfer photos to the new phone, but you have to text message them to yourself. obviously, unless you have unlimited pix and data, this will cost you alot on your next bill.
to transfer pictures off of the original phone: purchase Datapilot install it hook your phone to your computer with a USB cable (doesn't have to be a susteen, datapilot, or verizon cable, this can be any cable. transfer your photos.
Problem is a known issue with V3xx. If Inbox/outbox combined are above 300 messages, text messages are sent as picture messages. Use the auto-cleanup if you'd like, or manually delete texts, but I've had this issue with my V3xx since I first got it, and was told this same answer by AT&T tech support.