I have been using my sansa e260r for around 8 months now.I recently formatted my player and since then can't get any music to load on the player.It gives me an error saying "File type not recognize".
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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
try formatting and resetting your mp3 player to factory settings( procedure will be specified in instruction manual) and upgrade the software using the firmware manager that came with the device in the form of installation cd.... hope your problem is tackled. thanks for using fixya!. please dont forget to rate my solution.
if you still have the software that came with it (and installed) plug your sansa into your computer....the software should recognize it...then look for a button that says "repair" or "format" im not familiar with the exact program but i know your problem all too well...*shudder* what that will do is it will REMOVE all the songs from the sansa...but if their still on your computer you should be fine...then it reinstalls the firmware(the codes and software that make it work) then you just have to re-addall your music and your all set :) if this doesnt work feel free to repost here :P
There are only two things I can think that would cause this:
(1) The players file allocation table has been corrupted. The solution to this is refomat the drive and reupload the music.
(2) That the software that you are using has changed the format. This happened when I installed ITunes. It converted the music all to another format. If this is the case, copy the other player back to your drive and then upload the music back from that player.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
MINIMUM SYSTEM REQUIREMENTS
Windows XP SP1
Windows Media Player 10
Intel Pentium class PC or higher
USB 2.0 port required for hi-speed transfer
CONNECTING AND TRANSFERRING
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
SANSA MEDIA CONVERTER
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.
To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.
SHAKER ONLY TAKES MP3 FORMAT!!!!!
Use this site to change your format to the correct one for the sansa
shaker. This is the only way to load songs from your cds MWA will not
work at all. Must convert all files to MWA use site below
Format your player and re-transfer your songs. The best way to format the player is by changing the player to MSC, then connect it to your computer and open My Computer and right-click and format the player remove the quick format then click start. :D