Re: RCA Opal just skips through songs when I click Play.
Make sure you are copying the right mp3 format, no DRM, no MP3 PRO, etc. Also, you can try to upgrade the player's firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it
off and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware. The Firmware Upgrade often fixes all major player problems.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Log onto the RCA website and download the RCA SMV Video Converter. The Opal only plays videos that are in one specific format. This converter will put your videos into that exact format (see Resources below).
Install the RCA SMV Video Converter once you have downloaded the software.
Open the RCA SMV Video Converter software to begin putting videos onto your RCA Opal. Connect the RCA Opal to your computer using the USB chord that came with the device.
Wait until the RCA SMV Video Converter software reads that the device has been connected. You will know this when the bottom of the software screen reads “Player Detected: Opal 1GB 2GB.” Select the “Browse” option to find any videos that are on your computer which you wish to add to the RCA Opal. Click the box next to “Transfer output files to OPAL 1GB 2GB after conversion is complete” after you have selected all of the videos which you wish to convert. This will automatically add the videos to your RCA Opal after they have been converted.
Click the “Convert” box after you have selected all of the videos. The videos will automatically begin to convert to the correct format. Once they have been converted, your videos will automatically upload to your RCA Opal.
Many updates end up deleting all songs off your player as a side effect - try reloading your songs onto the Opal and see if they will play after that.
Also, make sure the hold/lock switch wasn't accidentally activated.
Another possibility is that one of the updates made a change to which DRM licenses the player is compatible with. If you have songs with an older DRM-9 license, they may not be usable after the update. which music service do you get your songs from? If it is a licensing issue, then I would try loading only songs that are in mp3 format - they will never give you funky issues.
I had this problem. I had to really try several different things to get the software to recognize the mp3 player. RCA does have download software that will format your MP3 player and put the firmware on the player. It would be better to get the firmware on without formatting if you have files already on it. Just be sure that you get the screen that shows it is connected to USB.
The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the Windows format command on the unit. To reformat the memory: Right click on the device within the Explorer or My Computer window Select the format command (full format) to reformat the internal memory of the device. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe
If you still have those songs on your computer, try reformatting the player and then re-adding the songs to your player. If you need help reformatting on Windows, then goto Start. When the menu pops up, look for My Computer on the right hand side. Click on My Computer. Make sure your player is plugged in correctly. Now, find your player in the My Computer window and right click on it to bring up a small menu. There should be an option to Format on the menu. Click that. When the format window comes up look at the pull down menu and make sure it says FAT or FAT32 on it, not NTFS!. Now click Start and wait for it to format. There you go. If it doesn't work after that, then change the format you used (like if you just used FAT32, try plain FAT if it's available, never NTFS). Hope this helps.
And when you run it, click the checkbox for "Format Data Area." When the message comes up saying you want to delete all the files, click "yes-" it's worth deleting all your songs if it works properly afterwards. You'll have to re-sync your songs and the downloads take forever, but it works.
i had the same problem. and the answer made me so mad. turns out, you have to have yahoo unlimited TO GO in order to transfer the songs. i found this out after not only suscribing to y! unlimited but also downloading 400 songs! ugh. i still haven't found any service that works with it, and i've been searching all day.
The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.