I have two Dell Optiplex Gx280's with the CRN-8245Bs installed. Both are displaying the same problem. I am using the same cd media to burn disks via Iomega Hotburn software. Some of the disks are working fine and others are not working in the drive. The cd-rom is cannot read anything on the cd. I can take the cd to a completely different machine and it is read fine. Any suggestions? Thanks....
I have a 2500 presario laptop. My DVD/CD-ROM will read a few disks but will not read most, even CD's that I created on this drive. Am able to play some commercial DVD's and Audio CD's. Have tried many new cds and no luck, even brand new cd's. When rt clicking on properties I get the reading "0 free space" and " and "0 used space" and the cd does not spin. Thanks for any help
Hi, if the PC's are older than 3 years or the cdrom drives are near it's end of life, it will make problems to read some CDR's. If you recorded the CD's you are trying to read, try recording at less than 4X speed. Sometimes, even "original" or "silver" CD's will make problems because they are not recorded correctly at the factory. If the problem is with a CDRW drive, it applies the same theory, the recording laser is damaged or used up. It will not record a legible CD or DVD even if the software says that the record operation ended successfully.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1. Turn off PC 2. turn on PC 3. Tap the F12 key as soon as you see the Dell logo 4. Use arrow down to select the option which is titled "Diagnostics" 5. Once "Diagnostics" is selected, press ENTER 6. follow on screen directions 7. You will eventually see a blue screen with white text and part of the text reads "Log file" ***My log file is C:\Windows\System32\Logfiles\Srt\SrtTraill.txt To open Command Prompt 1. in the same location at step 7 there is that 'Advanced Options' , click it 2. click troubleshoot 3. click advanced 4. click Command Prompt. In Command Prompt type "type C:\Windows\System32\Logfiles\Srt\SrtTrail.txt this will display a bunch of stuff, call customer support with this information.
You can but it is very complicated. i suggest you buy this http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=3012897&SRCCODE=GOOGLEBASE&cm_mmc_o=VRqCjC7BBTkwCjCECjCE it is a VGA to component adapter. Turn your tv into a monitor instead.
A clean installation consists of removing all data from your hard disk by repartitioning and reformatting your hard disk and reinstalling the operating system and programs to an empty (clean) hard disk. For more information about important things to consider before you partition and format you hard disk and how to partition and format your hard disk by using the Windows XP Setup program, click the following article number to view the article in the Microsoft Knowledge Base: 313348(http://support.microsoft.com/kb/313348/ ) How to partition and format a hard disk by using Windows XP Setup program
To perform a clean installation of Windows XP, follow these steps:
Back up all important information before you perform a clean installation of Windows XP. Save the backup to an external location, such as a CD or external hard disk.
Start your computer from the Windows XP CD. To do this, insert the Windows XP CD into your CD drive or DVD drive, and then restart your computer.
Note To boot from your Windows XP CD, the BIOS settings on your computer must be configured to do this.
When you see the "Press any key to boot from CD" message, press any key to start the computer from the Windows XP CD.
At the Welcome to Setup screen, press ENTER to start Windows XP Setup.
Read the Microsoft Software License Terms, and then press F8.
Follow the instructions on the screen to select and format a partition where you want to install Windows XP.
Follow the instructions on the screen to complete the Windows XP Setup.
Post back if it is not working we will be happy to help you.
Hi saratrought, if Windows XP runs and you have read problems in CD/DVD drive try to read another disk, if any other disk work fine then you need to copy your CD/DVD info (or program) in another new disk.
Or just use Windows Explorer to try copy all data from CD/DVD disk to a New Folder in your Hard Drive and then from that location you can try to install your program, if your data don´t copy well then again i tell you that it´s your disk not your CD/DVD drive.
I had similar problem with a Dell Optiplex 760 desktop . I went to BIOS disable external SATA and all additional ports which is not used like parallel and serial ports and it worked. I think its with SATA settings only .
Inside your DVD rom is two heads I believe they are diamond both do the same things which is to read them. The CD head is poked (Broken). Try cleaning it with the proper solution. If its no go then the latter I am afraid stands!.
I'm assuming you have tried a different dvd also and no joy, but it may need a lens clean or it is unable to read dvd anymore as the tracks are closer together than a cd and the alignment of the laser is faulty.
Notebook roms are replaceable but only mainly from your notebook manufacturer.
You could also use an external dvd writer via usb, although this then doesn't make your notebook as portable, if you need to read a dvd disc.