Question about SanDisk Sansa E280 MP3 Player

2 Answers

FORMATTING PROCCES...DOES NOT WORK FOR ME HELP!!!

I've followed these instructions to re-format my E280.
The only problem is that I get stuck on step five. I launch the program go through it until it says your devise is connected in MSC...etc. I click next, and all that comes up is a message that says.

ERROR!
Application failed to read the version details!'

What do it DOOOO????

1) Double click on My Computer so that you can see it on your screen.

2) Turn the player off.

3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.

4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.

5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.

6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

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  • 1 more comment 
  • IceMann999 Feb 09, 2008

    yes I've tried formatting in all the ways given and none of them work. I've done the safety mode format, it says its complete, but it really just does nothing and all of the media is still on there. I tried manually on my computer, and it says that the format can not be completed. The mp3 in an essence just forgets all the changes that have been made to it one it shuts down, and returns to a point in which all of the media is still there.

  • IceMann999 Feb 09, 2008

    None of these formatting options work. The windows explorer one says, "Could not complete the format". Everything that I try to delete manually or change just re-appears when the device is rebooted. It really ****ing me off now

  • IceMann999 Feb 12, 2008

    no it didn't solve it, honestly nothing that is on this forum has helped yet, its just messed up

×

2 Answers

Nope, thing was definately shot, sold it on ebay for 22 bucks and got an iRiver Clix...much better

Posted on Mar 24, 2008

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  • Master
  • 758 Answers

You can Format your device by using the Sansa Media Converter, Windows Media Player, or manually through "My Computer". Best and easiest way is through "My Computer".

Connect your player. Go to "My Computer" > right click "Sansa e200" > drop down to "Format".

Or do it on Windows Media Player. Connect the player and open up Windows Media Player. Go to the "Sync" tab. Click on the arrow underneath it. Drop down to "Sansa e280" and then to "Format". This can only been done in Windows Media Player 11.

Or go to format under one of the options of the Menu Bar on the Sansa Media Converter.

http://www.sandisk.com/Retail/Default.aspx?CatID=1468 How-to videos. Look under "Sansa MP3 Player" option 8. "Windows Media Player 11" option 9. For how-to methods provided by sandisk on formatting.
Let me know if you need adtional help
P.S. Please rate accordingly
Thank You
Computerrep

Posted on Feb 09, 2008

  • 3 more comments 
  • Jean Sintulaire Feb 10, 2008

    I would recommend that you update the device firmware...jus click on the link below to get the latest firmware upgrade...I hope that help you...

    http://sandisk.com/Retail/Default.aspx?C...

    Hope this helps

    P.S. Please Rate accordingly

    Thank You

    Computerrep

  • Jean Sintulaire Feb 10, 2008

    Did that solve the problem or not?

  • Jean Sintulaire Feb 12, 2008

    do you have aim instant messenger..get at me there...belbwa2004

  • Jean Sintulaire Mar 24, 2008

    so you were not able to format the device still?

  • Jean Sintulaire Mar 26, 2008

    How about plug your device on the computer and then go to your my computer..your device should be listed there..Once you see the drive..open it and tried to delete all the content in that drive..and then load the firmware from the sandisk site...let me know what the outcome is..

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Posted on Jan 02, 2017

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When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

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Please visit this forum and follow the steps there...
http://www.anythingbutipod.com/forum/showthread.php?t=11233

I hope that help..
Please rate accordingly
Thank you
Computerrep

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2 Answers

Sansa e280 Main Image Wont Load Problem, Plus firmware updater doesn't work


Please look on the back of the player and see if it is a Rhapsody model or a Standard Model. This error usually happens when you have installed the wrong firmware on the device. If you dont have a rhapsody model mp3 player please perform this steps.

Please copy and paste the following link into your web browser address bar.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

Once you have downloaded the file, please follow these instructions.
1) Double click on My Computer so that you can see it on your screen.
2) Turn the player off.
3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see the orange portion
4) On the left hand side of the player is a Record button, press and hold WHILE connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.
5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.
6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.IF the update is successfull you will be prompted to choose a language for the player.

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I-tunes songs are in a different format, and the Sansa won't allow that format.

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Did you format it while connected to a PC? If so check that you didn't format as NTFS, the Pioneer HU can only read FAT32 I think.

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