I restarted my receiver, and it started restarting. Then, it said that it was checking disk. It did this for about 15-20 min. Then, it said it was starting up, but came up with a message stating that a problem had occurred, please unplug for 1 min. I did this 3 times, to no success. I called Directv, but they just wanted to lease me another one. My current receiver is payed for, not rented, so it makes no sense to lease another one, especially when you're 14. Can someone please help me? Thanks.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You can buy a used DirecTV with Tivo. You probably had a Hughes SD-DVR40 or SD-DVR80 before. The used model needs to be transferable to your account (which means it can't be leased, it has to have no outstanding charges on the previous account, etc). And you have to buy a new DirecTV card.
If you are in the San Francisco Bay Area or in San Jose, write to email@example.com and they should be able to help you out.
Well, I took the DVR apart and found the power board completely intact, no bulging capacitors. However, the Mother Board had a 220uf/50volt cap that was bulging, so I replaced it. By the way, 'DigiKey' is the only place to go for electronic parts. They'll hook you up! The DVR still wouldn't respond to the remote. Darn it! So I took both of my DVR's apart and swapped out the Front Board (the one with the Photoamplifier in it) and the DVR would now respond to the remote. OK, so now what do I do. I still have one DVR with a bad Front Board. I started to look on ebay for an old used R15 500 that I could swap parts from...remember, I own my eqipment and the goal is to preserve what I have recorded on the Hard Drive. R15's were going for around $50 -$80. Then I got to thinking. I still had an old non-DVR Direct TV Receiver in my closet I never planned to use again. My thought was: even though it wasen't the exact model receiver, it did use the same remote, so the frquency that the Photoamplifier worked at should be compatible. So I took apart this receiver unsoldered the Photoaplifier. I then removed the Photoamplifier from my malfunctioning DVR and installed the part from my unused Receiver and it fixed it. So long story short(too late for that) the Photoamplifier was faulty. I tried doing some cross checking and a company in China called Raytron makes the part. The failed part did not have a part # and Raytron has several different Photoamplifiers that operate at different frequencies. This made it impossible to find the right part without schematics or knowing what the freqency is. So at least we now know what caused the non responce to the remote.
2 months ago my R15-500 stopped working. The "Record"(yellow) light was dim on the front of the DVR and a lightly audible clicking noise could be heard from inside the DVR. So I searched the internet and found this FIXYA site. I disassembled the DVR as instructed and removed the power board. Sure enough the Capacitors were bulging on top. I replaced all of the capacitors on the power supply output, I think 6 altogether. I reassembled the unit and it worked great.
Jay .. if you still have the receiver. heres what you do. reset the receiver and when the blue screen comes up saying "Hello your directv receiver is starting up" On your remote type in 0 2 4 6 8 .. then it should go to a screen saying "new software found" . Let it download the update.. That should fix the issue .. However if it doesn't then it could be the hard drive. The pcb board on them usually fries.. but that can be ordered too... let me know how this works... you can email me at firstname.lastname@example.org
sounds like the receiver has gone bad. if you have tried it in numerous rooms/outlets and its not the electrical cord (its plugged in tightly at the back if its detachable) sounds like the receiver needs replaced. if you have the protection plan it MAY be covered under this and MAY be replaced for free. contact directv at 800-531-5000