Question about Nostalgia Electrics ICM-507 Old Fashioned Soft Serve Ice Cream Maker
The dispensing spout
Unfortunately, Nostalgia Electrics has stopped (AGAIN!) production of the ICM-517 and ICM 562 Soft Serve Ice Cream Makers. And the company customer service is a "bear" to get a call back from. You could go to the Helman Group, LTD website or the Nostalgia Electrics website and click on customer service and type in your request, but don't expect a quick answer. And there is an 800 # to call also, but you will only get the voice mail and leave a message. No live person, just a call back, if you're really really good and really lucky. It's a shame they have so much trouble with these, they seem to do well with the Popcorn machines, cotton candy, and drink machines, hot dogger, ect. You'd think they could debug this one too. Kindest regards, Joe.
Posted on Jan 22, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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