Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Faxing errors on comcast digital voice

When i use a fax machine on comcast digital voice we get error messsages and all the pages are not received

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  • tpilot Feb 16, 2008

    I have the same exact problem. Sometimes it works and sometimes it just doesn't. I'll get a few pages through and then it sends out an error report. I also use comcast digital voice.

  • Anonymous Jun 17, 2008

    fax on comcast will not work

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We may need to turn off the Error Correction Mode (ECM) on your fax machine..

Posted on Apr 15, 2010

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I have Comcast Digital Voice here and faxing is as good as an analog line with never a problem. I suspect that since Comcast's system is a dedicated local system, and not over the internet it *should* work with modems. I don't see why not. Those of you if it isn't working, try opening a trouble ticket for poor quality or something and then only drop in the fact you're faxing later on in the call.

Posted on Jun 25, 2008

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HI,THE NEXT WEEK MAY BE TAKE COMCAST FOR INTERNET SERVICES AND PHONE.BUT...I HAVE A QUESTION...MY FAX MACHINE PANASONIC MODEL KX-FPG 378 WILL HAVE PROBLEM WITH COMCAST SERVICE...???

Posted on May 31, 2008

Have already tried dsl filter with no sucess also tried vonage with seperate fax line

Posted on May 11, 2008

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Khanmohammad, the URL you provided is for Comcast Broadband service, not Digital Voice. Comcast Digital Voice IS in fact compatible with faxing:

http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2809

With that said, some devices produce a lot of noise that can interfere with their ability to fax reliably. I was told that a DSL filter can help with this.

Posted on May 10, 2008

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Hi,

I am afraid to inform you that Comcast does not support faxing.

Please click on the web link given below to get the answer.

http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2189

Have a great day!

Posted on Mar 27, 2008

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